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4.1 SUSTAINABILITY POLICY Environment and Society - Human Resources Department guidelines on company personnel training in social and
For Goldair Handling, sustainable development is a key Our Sustainable World Finance Department environmental matters, monitoring development in the
priority and an integral part of its strategy. In order to We pledge ourselves to contribute, as a responsible Commercial and Business Development Department field of sustainability at national and international level,
adopt a more structured way of managing its corporate corporate citizen, to the environment and to the local Ground Operations Department proposing sustainability actions and initiatives in align
responsibility program and goals and communicating communities where we operate, in a constructive Outstations Airports Department with the company’s sustainable development strategy,
these to both its internal and external stakeholders, in manner. Our vision and strategy for a sustainable world Quality and Environment Department and compilation of the Goldair Handling Corporate
2016 the company established its Sustainability Policy. are based on the open communication we develop Marketing Department Responsibility and Sustainable Development Report.
with our stakeholders regarding our environmental and
The pillars on which the Goldair Handling Sustainability social actions and our performance in these areas. We 4.3 STAKEHOLDERS
Policy is based are fully aligned with its business strategy, comply with all relevant laws and regulations governing The Committee’s key responsibilities and duties are the G4-24 G4-25 G4-26 G4-27
mission, vision and values, and have been determined our operation and we take this one step further, by following: stakeholder engagement, development of the Stakeholders are the groups that are affected by the
on the basis of the aspects of material significance integrating the values of sustainability in all our activities sustainable development strategy, planning initiatives and company’s activities and which also affect the company,
for the company, as identified in collaboration with its and services. best practices for achieving the company’s sustainability directly or indirectly, in various ways. More particularly,
stakeholders. goals and preparation and submission of the company’s stakeholders have a direct or indirect interest in the
4.2 GOVERNANCE OF SUSTAINABLE Corporate Responsibility and Sustainable Development organization and interacts with it, thus impacting its
Goldair Handling and Sustainable Development DEVELOPMENT G4-34 Report to the Board of Directors. operation accordingly. In Goldair Handling, mapping
We operate and grow in a way that allows all people to Goldair Handling demonstrated in practice its long- the company’s stakeholders and engaging them in an
achieve their potential and improve their quality of life, standing commitment to corporate responsibility and In order to strengthen the commitment of all Goldair open dialog forms the basis of the company’s sustainable
while in parallel protecting the planet’s environmental sustainable development, as in 2016 it introduced Handling personnel, the company has set up the development strategy.
resources. This objective is fulfilled through the the company’s Sustainability Committee and Sustainability Team (Core Team), which is composed
sustainable development commitments, pillars and goals Sustainability Team (Core Team) and specified their of Executives from all Departments of the company. In Goldair Handling classifies its stakeholders by taking
that we have adopted, integrating sustainability in our composition and the organization of their work. this way, the principles of sustainability are reflected in into account their business sector, geographical area,
business processes. the work of all company’s sections and, through them, operation and size, into primary and secondary ones.
The establishment of the company’s Sustainability are disseminated to company’s direct and indirect Primary stakeholders are defined as those who have
Responsible Growth Committee lays strong foundations for its stakeholders. direct and frequent contacts and interactions with the
We support our company’s growth by integrating sustainability strategy, as the Committee’s members company, while secondary ones are those with which
sustainability in our way of thinking, our actions are the members of the company’s Management The Sustainability Team (Core Team) reports to the the company will seek to develop a structured dialog
and our work. We invest in responsible and Team. This is of particular significance for the Sustainability Committee on a regular basis and provides in the future, acknowledging their role in its sustainable
productive collaborations with our customers and governance of corporate responsibility both within the progress made in the activities that contribute to the development and operation.
suppliers, in order to ensure business excellence the company and in its external environment. The successful implementation of the company’s Sustainable
and to promote sustainable entrepreneurship Management’s commitment is the most critical Development Strategy. During 2016, in the context of the In the framework of its strategy, Goldair Handling, by
in the markets in which we operate. By offering factor in planning and implementing any sustainable introduction of the company’s Sustainable Development employing stakeholder engagement best practices, has
our partners stable cooperation, know-how and development program. Strategy, the Committee and the Team held eight meetings recognized and mapped its stakeholders for the Report’s
innovative solutions, we build credibility in the in the period from 16.02.2106 to 20.12.2016. The Team reference year. This mapping is presented in the figure
market and we support the growth of the economy, The Sustainability Committee has the ultimate supports the Committee by managing information on below.
while accomplishing our mission to provide high- responsibility for the strategic planning and the sustainable development policies and initiatives for which
quality and high value-added services. setting of performance targets, as well as for Key Performance Indicators (KPIs) have been defined.
securing the necessary investments in connection
with sustainable development. The Committee This team is assisted by project teams in each
We invest in our People is responsible to the Board of Directors for company section, which the Sustainability Team (Core
We acknowledge that our people are valuable associates overseeing and ensuring the correct application of Team) manages, directs and coordinates through regular
and we invest in a workplace culture that aims to inspire the company’s sustainable development principles. meetings, so that any problems arising are resolved.
them, meet their expectations and put their talents The Committee meets twice annually and, during In particular, the members of the project teams work
and skills to use. We promote the education and the Annual General Meeting of the Shareholders, together, under the guidance of the Sustainability
the dynamic improvement of our people through the presents the company’s performance and the target Team (Core Team), in order to ensure that the required
performance review process that we have developed setting for the next year. implementation, information gathering and process
in-house and through open and systematic dialog, execution activities are carried out in line with the
as well as by providing them with career development The Sustainability Committee is composed of the sustainable development policy.
opportunities. The basis of our work practice are the Vice President of the Board of Directors, the CEO
four values/attitudes that define our corporate culture – and seven Executives from the following company The key responsibilities of the Sustainability Team (Core
team spirit, promptness/adaptability, mutual respect and departments: Team)of Goldair Handling, in cooperation with the
consistency. project teams, are the following: collection and analysis
of sustainable development and corporate responsibility
data from all sections of the company, development of

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