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2.INFORMATION ABOUT THE REPORT

2.1 REPORT PROFILE 2.3 METHODOLOGY AND PROJECT TEAM The statement on the external assurance of the contents
G4-28 G4-30 G4-18 G4-32 of the Goldair Handling Corporate Responsibility and
Goldair Handling affirms its commitment to innovation The Goldair Handling Corporate Responsibility Sustainable Development Report can be found in page
and sustainable development, as it is the first Greek and Sustainable Development Report has been 83 of this Report.
private ground handling Services Company to issue a conducted in conformity with the “In accordance
Corporate Responsibility and Sustainable Development - core” option of the GRI G4 Guidelines and with the 2.5 COMMUNICATION ABOUT THE REPORT
Report. The present publication is the first Report of AA1000 AccountAbility Principles Standard (2008). G4-31
the company about its activities and its performance Your comments and feedback regarding the information
in ground handling services and its publication aims to The Report was prepared in compliance with the GRI in this Report are of great value for us and will assist in
provide its stakeholders with comprehensive information Principles for Defining Report Content and the Principles our efforts for continuous improvement in the fields of
about the company’s commitment to the sustainable for Defining Report Quality, taking into account the Sustainable Development and Corporate Responsibility.
development pillars and its response to related issues. The organization’s activities and impacts, the expectations Your response will also serve as guidance for us, so that
Report focuses on the consistency of Goldair Handling and the interests of its stakeholders, and the particular we can operate with even greater responsibility towards
as regards its responsible operation and growth, and characteristics of its sector of activity. In addition, Goldair the environment, people and society.
presents the long term success story. The company’s Handling, in line with its sustainable development
stable economic performance, its interest in its people strategy, understands, manages and improves For these reasons, we highly encourage dialog and we
and its active support of the environment and of the corporate responsibility on the basis of the principles of invite you to contact us about any comments or remarks
society in which it operates, are the main components Inclusiveness, Materiality and Responsiveness, identifying which you may have concerning the Report and its
of its sustainability. They are highlighted in the present its stakeholders, listening to their needs and seeking to contents.
Report and serve as the basis for the development of directly respond to their expectations and concerns.
reliable cooperation with its stakeholders. Eirini Papoutsi
Additionally, the company is aware of the provisions of Chief Sustainability Officer,
The Report summarizes the company’s strategy, the European Directive 2013/34/EU, the Greek law No. Quality & Environment Manager,
programs, practices and targets for the period from 4403/2016 and the Circular No. 62784 / 07-06-2017 Athens International Airport, Building 24,
01.01.2016 to 31.12.2016, launching the dialog with as defined by the Ministry of Economy, Development 1st Floor, 190 04 Spata, Greece
its stakeholders and responding to their expectations and Tourism regarding the obligation to disclose Tel.: +30 210 354 3850|
and needs. The company undertakes to disclose its non-financial information for the current fiscal year. Email: e.papoutsi@goldair-handling.gr
sustainability performance on an annual basis, seeking
to engage in an open dialog with its stakeholders and In this context, and in order to cover the complete range
to provide them with reliable information, while at the of issues in connection with its sustainable development,
same time ensuring it remains fully committed to the the company established a dedicated team of Executives
sustainable development pillars. from all its major departments, tasked with gathering
and recording information about its performance in the
The Goldair Handling Corporate Responsibility and sustainable development pillars. The Report was compiled
Sustainable Development Report is available at the by the Goldair Handling Sustainability Team (Core Team),
company’s official website (http://www.goldair-handling.gr). under the coordination of the Quality and Environment
Department and in line with the strategic planning
2.2 REPORT SCOPE AND BOUNDARIES established by the company’s Sustainability Committee.
G4-17
The Report covers a significant part of the issues pertaining 2.4 EXTERNAL ASSURANCE
to the economic, social and environmental impacts G4-32 G4-33
of the company, as these emerged from the mapping Recognizing the importance of the Report’s external
exercise concerning the sustainable development policy assurance and aiming to stress its commitment to
of Goldair Handling, as well as from the analysis of objectivity and reliability, Goldair Handling assigned
the material aspects identified by the company and the work for the external assurance of the Report’s
its stakeholders. The information given in the present content to the independent organization Grant Thornton.
Report refers to all Goldair Handling business activities The external assurance project was assigned by the
in Greece. The Report does not contain any information Company’s Sustainability Committee.
regarding the airports where the company operates in
Bulgaria and Cyprus.

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