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2.INFORMATION ABOUT THE REPORT




 2.1 REPORT PROFILE   2.3 METHODOLOGY AND PROJECT TEAM   The statement on the external assurance of the contents
 G4-28  G4-30  G4-18     G4-32  of the Goldair Handling Corporate Responsibility and
 Goldair Handling affirms its commitment to innovation   The  Goldair Handling Corporate Responsibility   Sustainable Development Report can be found in page
 and  sustainable  development,  as  it  is  the  first  Greek   and Sustainable Development Report has been   83 of this Report.
 private ground handling Services Company to issue a   conducted in conformity with the “In accordance
 Corporate Responsibility and Sustainable Development   - core” option of the GRI G4 Guidelines and with the   2.5 COMMUNICATION ABOUT THE REPORT
 Report.  The  present  publication  is  the  first  Report  of   AA1000 AccountAbility Principles Standard (2008).   G4-31
 the company about its activities and its performance   Your comments and feedback regarding the information
 in ground handling services and its publication aims to   The Report was prepared in compliance with the GRI   in this Report are of great value for us and will assist in
 provide its stakeholders with comprehensive information   Principles for Defining Report Content and the Principles   our  efforts  for  continuous  improvement  in  the  fields  of
 about the company’s commitment to the sustainable   for  Defining  Report  Quality,  taking  into  account  the   Sustainable Development and Corporate Responsibility.
 development pillars and its response to related issues. The   organization’s activities and impacts, the expectations   Your response will also serve as guidance for us, so that
 Report focuses on the consistency of Goldair Handling   and the interests of its stakeholders, and the particular   we can operate with even greater responsibility towards
 as regards its responsible operation and growth, and   characteristics of its sector of activity. In addition, Goldair   the environment, people and society.
 presents the long term success story. The company’s   Handling, in line with its sustainable development
 stable  economic  performance,  its  interest  in  its  people   strategy,  understands,  manages  and  improves  For these reasons, we highly encourage dialog and we
 and its active support of the environment and of the   corporate responsibility on the basis of the principles of   invite you to contact us about any comments or remarks
 society in which it operates, are the main components   Inclusiveness, Materiality and Responsiveness, identifying   which you may have  concerning  the  Report and its
 of its sustainability. They are highlighted in the present   its stakeholders, listening to their needs and seeking to   contents.
 Report and serve as the basis for the development of   directly respond to their expectations and concerns.
 reliable cooperation with its stakeholders.   Eirini Papoutsi
 Additionally, the company is aware of the provisions of   Chief Sustainability Officer,
 The Report summarizes the company’s strategy,   the European Directive 2013/34/EU, the Greek law No.   Quality & Environment Manager,
 programs, practices and  targets for the period from   4403/2016 and the Circular No. 62784 / 07-06-2017   Athens International Airport, Building 24,
 01.01.2016  to  31.12.2016,  launching  the  dialog  with   as  defined  by  the  Ministry  of  Economy,  Development   1st Floor, 190 04 Spata, Greece
 its stakeholders and  responding to their  expectations   and Tourism regarding the obligation to disclose   Tel.: +30 210 354 3850|
 and needs. The company undertakes to disclose its   non-financial  information  for  the  current  fiscal  year.   Email: e.papoutsi@goldair-handling.gr
 sustainability performance on an annual basis, seeking
 to engage in an open dialog with its stakeholders and   In this context, and in order to cover the complete range
 to  provide  them  with  reliable  information, while  at  the   of issues in connection with its sustainable development,
 same time ensuring it remains fully committed to the   the company established a dedicated team of Executives
 sustainable development pillars.   from all its major departments, tasked with gathering
 and recording information about its performance in the
 The  Goldair Handling Corporate Responsibility and   sustainable development pillars. The Report was compiled
 Sustainable Development Report is available at the   by the Goldair Handling Sustainability Team (Core Team),
 company’s official website (http://www.goldair-handling.gr).  under the coordination of the  Quality and Environment
 Department and in line with the strategic planning
 2.2 REPORT SCOPE AND BOUNDARIES  established by the company’s Sustainability Committee.
 G4-17
 The Report covers a significant part of the issues pertaining   2.4 EXTERNAL ASSURANCE
 to the economic, social and environmental impacts   G4-32  G4-33
 of the company, as these emerged from the mapping   Recognizing the importance of the Report’s external
 exercise concerning the sustainable development policy   assurance and aiming to stress its commitment to
 of  Goldair Handling, as well as from the analysis of   objectivity and reliability,  Goldair Handling assigned
 the  material  aspects  identified  by  the  company  and   the work for the external assurance of the Report’s
 its  stakeholders.  The  information  given  in  the  present   content to the independent organization Grant Thornton.
 Report refers to all Goldair Handling business activities   The external  assurance project  was assigned by the
 in Greece. The Report does not contain any information   Company’s Sustainability Committee.
 regarding the airports  where the company  operates  in
 Bulgaria and Cyprus.




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