Page 106 - GOLDAIR HANDLING APOLOGISMOS 2017

GRI CONTENT INDEX
REPORT 2017

GRI Disclosure Page number or reference Omission External GRI Disclosure Page number or reference Omission External
Standard assurance Standard assurance
GRI 101: Foundation 2016 GRI 101: Foundation 2016
GRI 102: General Disclosures 2017 (“core” option) GRI 102: General Disclosures 2017 (“core” option)

Organization profile Organization profile
102-1 Name of the Goldair Handling, full-name and in English 102-10 Significant About the Report (p. 102)
organization “Goldair Aviation Handling S.A. (Société Anonyme)” changes to the
1.1. The Goldair Handling Company (p. 12) - organization and There were no significant changes in the size, structure, ownership -
http://www.goldair-handling.gr/en/pages/history its supply chain or supply chain of the organization during the reporting period.

102-2 Activities, brands, 1.1. The Company at a Glance (p. 10),
products and 1.2. The Goldair Handling Company (p. 12), 1.5. Business - 102-11 Precautionary 2.1. Approved Regulated Agent Certification (p. 30),
services Model and Strategic Priorities (p. 16), 1.8. The Goldair Handling principle or 2.2. Assurance of Quality of Service (p. 30),
approach 2.4. Responsible Communication (p. 33),
Bulgaria Ltd. subsidiary (p. 21) 2.1. Our services (p. 28)
3.2. Organizational Structure for Sustainable Development (p. 39),
http://www.goldair-handling.gr/en/pages/our_services/
3.3. Goldair Handling’s contribution to the UN Global Goals for
supervision_administration_load_control
Sustainable Development (p. 41), 4.2. Corporate Governance
102-3 Location of the Athens International Airport, Building 24, (p. 54), 4.3. Risk Management (p. 58), 4.4. Transparency and -
headquarters 1st floor, 19019, Spata - Conflicts of Interest (p. 59), 5. Health and Safety Management
(p. 62), 5.1. Maintaining the Safety of Equipment (p. 63),
102-4 Location of 1.1. The Company at a Glance (p. 10), 1.2. The Goldair Handling 5.2. Cargo Terminal Security (p. 64), 5.4. Promoting a culture of
operations Company (p. 12), 1.3. Company History (p. 14), - Health and Safety (p. 68), 5.6. Emergency Response Plan (ERP)
1.8. The Goldair Handling Bulgaria Ltd. subsidiary (p. 21) (p. 71), 7.1. Environmental policy and environmental incident

management process (p. 88), 7.2. Quality and Environment
102-5 Ownership status 1.2. The Goldair Handling Company (p. 12), - Committee (p. 89), 7.4. Environmental training and investment (p. 90)
and legal form 1.3. Company History (p. 14)

102-6 Markets served 1.1. The Company at a Glance (p. 10), 1.2. The Goldair Handling 102-12 External initiatives 1.6. Membership in bodies and organizations § ground.net (p. 18) -
Company (p. 12), 1.5. Business Model and Strategic Priorities UN Global Compact, UN Sustainable Development Goals
(p. 16), 1.8. The Goldair Handling Bulgaria Ltd. subsidiary - 102-13 Membership of 1.6. Membership in bodies and organizations § ground.net (p. 18)
(p. 21), 2.1. Our services (p. 28) -
associations
http://www.goldair-handling.gr/en/network/greece
Strategy
102-7 Scale of the 1.1. The Company at a Glance (p. 10), - 102-14 Statement Message from the CEO (p. 6) -
organization 1.2. The Goldair Handling Company (p. 12), from senior
1.5. Business model and strategic priorities (p. 16) decision - maker

102-8 Information on 1.8. The Goldair Handling Bulgaria Ltd. subsidiary Ethics and integrity
employees and § Investing in our people (p. 22), 102-16 Values, 1.4. Vision, mission and values (p. 16)
other workers 6.1. The human resources of Goldair Handling (p. 74) - principles, 2.2. Quality policy (p. 30), 2.4. Marketing and communications
standards Policy (p. 34), 2.5. Procurement Regulations (p. 34), 3.1. Sustainable -
The amount of the organization’s work that is executed by and norms of Development Policy (p. 38), 4.4. Transparency policy (p. 59), 5.3. Safety
subcontractors is very small and concerns security and behaviour Policy (p. 65), 6.5. Employee Complaints Policy (p. 84), 6.6. Internal
cleaning services. The Company monitors and records the Workplace Regulations (p. 85) 7.1. Environmental Policy (p. 88)
relevant data.
Governance
- 102-18 Governance 4.2. Corporate Governance (p. 54) -
102-9 Supply chain 2.5. Trust relationships with suppliers (p. 34)

structure

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