Page 64 - GOLDAIR HANDLING APOLOGISMOS 2017

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REPORT 2017

Goldair Handling, recognising the importance of safety in providing high-quality services, ensures a working 5.1. Equipment safety maintenance
environment where all Health and Safety rules are upheld to the benefit of all personnel. In this context, the
Company strives for continuous improvement of its procedures and through the Safety Policy it implements, its Goldair Handling is committed to developing, implementing, maintaining and constantly improving the procedures
commitments, among others, include: related to the safety of the equipment.

EXTRACT FROM THE COMPANY’S SAFETY POLICY EQUIPMENT

Provide appropriate resources – human and financial – to support the implementation and management of safety The Company makes sure that the transport vehicles, machinery and other equipment for the performance of
Ensure that the management of safety is a primary responsibility of all managers and employees each task are always adequate and appropriate, meeting the necessary specifications of their manufacturer
Clearly define, for all staff, managers and employees alike, their accountabilities and responsibilities for the delivery of the and the technical characteristics of IATA’s Airport Handling Manual (AHM). It is worth noting that the
organization’s safety performance and the performance of our SMS maintenance of all vehicles and equipment is carried out by the Ground Support Equipment department of
Establish and operate hazard identification and risk management processes, including a safety reporting system – mandatory Goldair Handling.
and voluntary - in order to eliminate or mitigate the safety risks of the consequences of hazards resulting from our operations
or activities, to achieve continuous improvement in our safety performance MAINTENANCE LOGS
Minimise the possibilities of an injury, due to an accident, not only for company employees but for any third parties, e.g. clients As regards the maintenance logs of the Company’s ground handling vehicles and equipment, a specially
Ensure that no action will be taken against any employee who discloses a safety concern through the hazard reporting designed IT system is used. This system records and monitors the maintenance schedules, including all
system, unless such disclosure indicates, beyond any reasonable doubt, gross negligence or a deliberate or willful disregard of information related to them (frequency, adequacy and suitability of maintenance, etc.).
regulations or procedures – “Just Culture”
Comply with and, wherever possible, exceed, legislative and regulatory requirements and standards and adopt the best
industry practices on safety SAFETY-RELATED TRAINING OF EMPLOYEES
Ensure that all staff are provided with adequate and appropriate aviation safety information and training, are competent in The Goldair Handling personnel is suitably trained in and informed about not only all matters relating
safety matters, and are allocated only tasks commensurate with their skills to the job and duties of each employee, but first and foremost, about safety matters. All employees
Ensure that the facilities, equipment and services provided by external suppliers or contractors meet the safety performance attend training on fire safety, First Aid, Hazardous Materials as well as training on safety on the airport
standards and requirements of our organisation ramp, in accordance with the requirements of the Main Ground Handling Regulation, as well as those of
Establish and measure our safety performance against realistic safety performance indicators and safety performance targets IATA (International Air Transport Association). All Company employees, in line with the Management’s
Constantly improve our safety performance through continuous monitoring and measurement, regular review and commitment, contribute towards achieving a high level of safety, by establishing and monitoring
adjustment of safety objectives and targets, and diligent achievement of these, and measurable and realistic safety indicators.
Preserve our good reputation that might be disturbed by unprofessional employee actions

Goldair Handling also makes a number of investments every year related to the promotion of health and safety
across the full spectrum of its operations.

INVESTMENT IN HEALTH AND SAFETY (%) The Company has a risk identification mechanism in place, including the safety report system, with

the purpose of eliminating dangerous incidents that may emerge from the services provided and
2016 2017 continuously improving the safety system.

5.4% 4.3%
20.5% 11.1%

20.3%
13.8% 56.7% 54.2%
3.5% 8.8%
0.1% 1.2%

Personal Protection Equipment Signage in various areas Fire safety/fire protection works
Janitorial works Consulting services Miscellaneous

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