Page 72 - GOLDAIR HANDLING APOLOGISMOS 2017
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                                                                                                                                                                                                                             REPORT 2017



                                                                                                                                   5.5. Participation in Health and Safety

                                                                                                                                   conferences and events


            Below are presented the airports where any incident occurred to a Goldair Handling employee, followed by the
            results of the SPIs for 2017.                                                                                          Goldair Handling takes part in conferences and events    An event organised by GEP, during the National Customer
                                                                                                                                   on Health and Safety, presenting the particularities of the   Service  Week,  in which the  Company’s  Health  and  Safety

              Number of incidents (LTIs) of employees 2017                Results of SPIs 2017                                     airport  and  ground  handling  services  facilities.  With  these   Director participated as a speaker.
                                                                                                                                   participations, the Company, represented by its Health and
                                                                                    Men     Women     Total
              Airport        Men     Women      Total                                                                              Safety Director, promotes its actions in this area, while also     The  6th  consecutive  “Ground  Damage  Stakeholders
                                                                                                                                   staying up-to-date regarding the developments in its industry.   Conference”, in which the Company’s Health and Safety
                                                          Lost Time Injury Frequency   16.1  6.6       12.7
              Athens          39        7       46        Rate (LTIFR)                                                             More specifically, in 2017 the Company took part in the   Manager participated yet again.
                                                                                                                                   following conferences:
              Thessaloniki    5         1        6        Number of calendar days   952      140      1,092                                                                          It should be noted that the Company’s Health and Safety Director
                                                          of absence from work
              Kalamata        1         -        1        due to accident                                                             Aviation Safety Day organised by the Athens International   participates in the IATA Airside Safety Group as an active member,
                                                                                                                                   Airport, which included awards to 14 employees of Goldair   in order to exchange know-how and study the developments of
              Paros           1         -        1        Severity Rate             312.2    84.1     231.7                        Handling.                                         the industry with the aim of taking strategic decisions related to
                                                                                                                                                                                     Health and Safety in the aviation industry on a global level.
              Rhodes          2         2        4        Number of calendar days of   1,933  840     2,773
                                                          absence from work due to
                                                          any inability of the employees
              Samos           1         -        1
                                                          Absenteeism Rate         0.46%    0.36%     0.42%
              Chania          -         1        1



            LTIFR Rate: (number of incidents / manhours) *10 6
            SR Rate: (Number of calendar days of absence from work due to accident/ manhours) *10 6
            AR Rate: Number of calendar days of absence from work due to any inability other than accidents and illness / manhours (%)


                                                                                                                                   5.6. Emergency Response Plan-ERP
            OTHER ACTIONS


            Goldair Handling issued in 2017 procedures relating to   in shifts, in order to promptly inform their Supervisor thus                                                    Goldair Handling’s Emergency Response Plan is based on
            fatigue at work “Fatigue Management in ground handling   promoting safe work. A noise study was also carried out at      Prevention                      Preparation/    international (IATA,ICAO) and national (HCAA, AIA, Fraport)
            services” in two languages (Greek and English). The specific   the Company, at the two baggage sorting areas of the Athens                                Continuous     regulations and standards and includes a series of procedures
            procedures aim to raise the awareness of workers regarding   Airport  to assess noise levels.                                                               Training     that must be followed immediately by our stations’ ground
            the causes of fatigue, such as sleep disorders and working                                                                                                               staff, in case of an incident or accident involving aircraft on
                                                                                                                                                                                     ground or en route or any other emergency incident (fire,
                                                                                                                                                  EMERGENCY                          extreme weather phenomena, bomb threat, etc.). Through the

                              FATIGUE MANAGEMENT      NOISE EXPOSURE         AWARENESS                                                             RESPONSE                          ERP implementation, the Company aims at coordinating all
                                                                                                                                                                                     actions mentioned in the manual, on behalf of our customers/
                                                                                                                                                      PLAN                           airlines. All employees in a position of responsibility in all
                                                                                                                                                                                     airports are trained in emergency response plan issues and
                                                                                                                                                                                     procedures , so as to be able to handle any case in the most
                                                                                                                                     Restitution of                                  effective manner.  Finally, Goldair Handling, in collaboration
                                                                                                                                     Operations                                      with the airline companies and other airport organisations,
                                                                                                                                                                       Effective
                                                                                                                                                                    Confrontation    participates in emergency exercises and drills on an annual
                                                                                                                                                                                     basis.







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