Page 43 - GOLDAIR HANDLING APOLOGISMOS 2018

REPORT 2018

GOLDAIR HANDLING BULGARIA PERSONNEL DATA In addition to initial training and in accordance with the above Employee Participation
requirements, employees attend recurrent training, when and The employees of Goldair Handling Bulgaria are vitally important
where necessary, at least once every three years. for the Company’s development policy and business excellence.
By gender By region
Additionally, ‘On the job training’ has been established at Goldair In this context, they are actively involved in the promotion of
2017 2018 2017 2018 Handling Bulgaria as a practical training method involving guidance improvement proposals.
Sofia 143 295
Men 213 353 by a co-worker. The process of approval of improvement proposals involves,
Burgas 214 242 initially, the submission of the proposals to the departments
Women 150 210 Varna 6 26 More information on the on the job training programme in section 5, involved and, subsequently, meetings with the members of

“Our People”, p 70, subsection 5.2, “Training”, page 78. the relevant Departments in order for a decision on whether to
By employment contract implement them or not to be made.
Ensuring health and safety in the workplace During 2018, 100% of the improvement proposals submitted were
2017 2018
Goldair Handling Bulgaria takes care to provide a safe work approved by the Company’s Management.
Men Women Total Men Women Total
environment characterised by compliance with rules on health and
Permanent 84 70 154 207 146 353
safety, and continuous training. To accurately monitor all issues Emergency Response Plan (ERP)
Fixed term 129 80 209 146 64 210 related to Health and Safety, the Company has appointed a Health Recognising the importance of providing high-quality ground
363
Total 210 563
150
213
353
and Safety Coordinator for the three airports in Bulgaria who handling services, Goldair Handling Bulgaria has developed a
reports to the Health and Safety Director in Greece, and a specific mechanism for dealing with emergencies. In collaboration with the
2017 2018
incident-management procedure is implemented. Additionally, airline companies and other organisations at the airports where
Men Women Total Men Women Total
an Occupational Risk Assessment (ORA) is implemented every it operates, the Company participates in emergency exercises for
Full time 211 147 358 347 198 545
two years, the findings of which serve as a basis, where deemed incident/ accident involving aircraft.
Part time 6 4 10 2 12 18
necessary, to revise the safety procedures and take corrective During 2018, 3 emergency exercises were carried out throughout
Total 217 151 368 353 210 563
actions. the network of Goldair Handling Bulgaria, in cooperation with
At every airport where the Company offers its services, 2 boxes customer - airlines.
By age have been installed for the anonymous suggestions of employees.
2017 <30 31-50 51+ 2018 <30 31-50 51+ During 2018, the Company’s Safety Management System (SMS) Environmental Awareness
and Safety Policy were revised, as provided by Goldair Handling in The Company’s environmental responsibility is demonstrated
Men 98 81 34 Men 178 133 42
Greece. through the environmental programmes it implements with
Women 69 69 12 Women 109 84 17
The Company implements ongoing specialisation and job-specific regard to energy and fuel consumption, as well as through
287
Total
Total 167 217 59 training for all of its employees to ensure that they receive training recycling programmes. The Company conforms with the
46
150
in the safe use of equipment and personal protective equipment applicable legislation and regulations, and adopts practices based
2017 2018
Hierarchy before they take up their duties. on the principle of prevention in order to continuously reduce its
Men Women Total Men Women Total
Additionally, during 2018, the Company implemented Health and environmental footprint.
Area Manager - - - 1 - 1 Safety investments worth approximately €85,000 concerning the In this context, during 2018 the Company successfully handled 6
Airport Operations Manager - - - 1 - 1 procurement/renewal of Personal Protective Equipment (PPE), incidents of leaks at the airports where it operates.
Station Managers - - - - 2 2 the operation of the Health and Safety Department, as well as
Administrative staff and supervisors 3 6 9 48 61 109 consulting services.
Workforce 23 13 36 304 147 451 It should be noted that no accidents involving Goldair Handling
Total 26 19 45 354 210 564 Bulgaria employees occurred during 2018.

More information in chapter “6. Health and Safety Management” on
Training page 86.
Goldair Handling Bulgaria has acknowledged that the education and Goldair Handling Bulgaria employees, depending on their
growth of its people enhances their professional competence and specialisation, in full compliance with international standards, and
personal skills, and enables them to meet successfully all types before being assigned operational duties, attend an initial training
of challenges at their workplace. In this context, various training programme that includes, but is not limited to, the following topics:
programmes are implemented at the Company, encouraging all During 2018, 38 seminars were held
employees to participate. specifically on work safety
and were attended by 431 employees.
Familiarisation
Passenger Dangerous with the use Awareness The total hours of training on health
raising
During 2018, 443 employees service Goods of equipment on disability and safety matters came to 2,586.
were trained Regulation and equality
(DGR)

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