Page 88 - GOLDAIR HANDLING APOLOGISMOS 2018

REPORT 2018

All the Company’s actions in this context are supported by the Occupational Health and Safety System, the Company’s Health and Safety The below tables present selected occupational health & safety indicators
procedures, as well as the Safety Policy, which was revised during 2018.

Excerpt from the Safety Policy
LTIs SR
Our commitment is to:
• Provide appropriate resources – human and financial – to support the implementation and management of safety
Men Women Total Men Women Total
• Ensure that the management of safety and security is a primary responsibility of all managers and employees
• Clearly define, for all staff, managers and employees alike, their accountabilities and responsibilities for the delivery of the organisation’s 2017 49 11 60 2017 312.2 84.1 231.7
safety performance and the performance of our SMS 2018 39 9 48 2018 209.3 49.2 152.6
• Establish and operate hazard identification and risk management processes, including a safety reporting system – Mandatory and Voluntary
- in order to eliminate or mitigate the safety risks resulting from our operations or activities, in order to achieve continuous improvement in
our safety performance
• To minimise the possibility of an injury, due to an accident, not only for Company employees but also for any third parties, e.g. customers
LTIFR AR
• Ensure that no action will be against any employee who discloses a safety concern through the hazard reporting system, unless such
disclosure indicates, beyond any reasonable doubt, gross negligence or a deliberate or wilful disregard of regulations or procedures –
Men Women Total Men Women Total
“Just Culture”
2017 16.1 6.7 12.8 2017 0.46% 0.36% 0.42%
• Comply with and, wherever possible, exceed, legislative and regulatory requirements and standards and adopt best industry practices
on safety 2018 11.2 4.7 8.9 2018 0.54% 0.42% 0.50%
• Ensure that all staff are provided with adequate and appropriate aviation safety information and training, are competent in safety matters, and
are allocated only tasks commensurate with their skills
LTIs Rate: (Number of incidents)
• Ensure that the facilities, equipment and services provided by external suppliers or contractors meet the safety performance standards and LTIFR Rate: (Number of incidents / manhours) *10 6
requirements of our organisation SR Rate: (Number of calendar days of absence from work due to accident/ manhours) *10 6
• Establish and measure our safety performance against realistic safety performance indicators and safety performance targets AR Rate: (Number of days of absence from work due to any inability other than accidents and illness / manhours (%))
• Continually improve our safety performance through continuous monitoring and measurement, regular review and adjustment of safety
objectives and targets, and diligent achievement of these; and
• Preserve our good reputation that might be disturbed by unprofessional employee actions

In 2018, the LTIFR indicator dropped by about 30%, while the SR indicator dropped
by about 50%.

6.1

Occupational Health and Safety Incident reporting and monitoring

Should an incident or accident occur, the Company implements a specific incident-management procedure in order to record them
Management consistently and identify areas for improvement in a timely manner.
Incidents and/or accidents in all Company facilities are reported and recorded via “flightracker”, a specialised system specifically designed
to cover Goldair Handling’s needs.
The Company has established a Safety Department to monitor all Safety indicators, supervising all workplaces, taking corrective
issues relating to Health and Safety and to eradicate any incident actions and submitting proposals to Management.
or accident. The station manager is responsible at each regional INCIDENT MANAGEMENT PROCEDURE
airport, in cooperation with the Local Health and Safety Manager. More information on the Health and Safety Boards in chapter
During 2018, independent Health and Safety Departments started to “Corporate Governance”, page 42
be set up at the outstation airports in order to identify any problems 1 2
immediately and provide direct information and guidance to Monitoring Health and Safety indicators Drafting of report to the supervisor Thorough consideration of the details
employees. These departments started operating at the outstation In the context of proper Health and Safety management, the of the department or the shift manager of the incident and the Health
airports of Thessaloniki and Corfu, always under the supervision of Company has established specific Safety Performance Indicators and Safety Manager’s report
the Corporate Health and Safety Manager. (SPIs) with the purpose of recording and effectively monitoring
The proper application of the Health and Safety procedures and safety incidents, acting proactively and taking actions for
the Safety Policy is overseen by the Safety Review Board (SRB) improvement, as well as preventing the repetition of any incidents. 3 4
and the Ground Safety Action Group (GSAG), which were set These indicators, which are evaluated on a monthly basis, concern Evaluation of incidents Taking corrective
up by the Company according to the International Civil Aviation any incidents and accidents (whether of a pathological nature or not) and assessment of risk and improvement actions
Organization (ICAO) requirements. The duties of these Boards which may occur in all the facilities where the Company provides
include monitoring and evaluating the results of the Health and its services, throughout the spectrum of its operations.

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