Page 94 - GOLDAIR HANDLING APOLOGISMOS 2018

REPORT 2018
6.6 In the context of the exchange of views and open communication, it should be noted that in the facilities of Goldair Handling at “El. Venizelos”

Athens International Airport, 6 safety boxes have been placed for the anonymous proposals / suggestions of employees regarding Health
Promotion of a Health and Safety issues.

and Safety culture Awareness-raising campaigns
The awareness-raising campaigns implemented by Goldair Handling aim at educating employees on health and safety issues in order
to avoid the repetition of incidents or unsafe actions. More specifically, during 2018, the Company implemented the following campaigns:
• The ‘loading discrepancies’ campaign, implemented at Athens Airport and all outstation airports, involved a presentation, in workshop
form, for ramp agents and aircraft loaders on loading errors that occurred during the year.
Through continuous training and various actions, Goldair Handling exercise organised by Fraport at the airports of Thessaloniki,
• A campaign was implemented at Athens airport, in workshop form, on incidents and accidents that occurred during the year. This
ensures the promotion of a safety culture throughout the Rhodes and Chania.
campaign concerned aircraft loaders and was implemented several times in order to cover 100% of aircraft loaders, depending on their
organisation. • Educational ‘table top’ exercise, with the participation of Goldair
shifts. The presentations included an analysis of the causes of each incident/accident and the actions that could be taken to avoid repeating
The Company provides training for all employees, depending on Handling’s employees and airline representatives, aiming at
each incident/accident.
their specialisation and position, so that they remain up-to-date analysing an incident and exchanging views.
• A campaign was implemented, in workshop form, for GSE operators on damage caused to aircraft during the year and how this could
and fully trained. All employees receive training in the safe use of
equipment and personal protective equipment before they take up Task force groups have been avoided.
• A safety performance campaign was implemented at the Thessaloniki airport on any damage to aircraft. The campaign concerns
their duties. During 2018, the Company set up special task force groups on
aircraft loaders, ramp agents, as well as station managers, and involved 2 seminars with the participation of 40 individuals.
safety issues, led by the Health and Safety Manager, aiming at
Training and seminars exchanging views and finding solutions for safety issues. These • Two FOD campaigns were implemented in Athens on the collection of foreign objects from the apron area.
• Participation of shift representatives in the FOD Campaign at Athens International Airport on the last Friday of each month. The campaign
• Training for middle management executives on the Company’s groups, depending on their department, were attended by front
is accompanied by a briefing about the immediate identification and proper collection of foreign objects (such as pieces of plastic, wood,
Safety Management System (SMS). 7 seminars were held, attended line staff, ramp agents, operators and aircraft loaders. During their
etc.), which may be found on the apron area. Throughout the campaign, any objects found on the apron area are collected in special
by 73 individuals. meetings, these task force groups analysed safety incidents that
packaging in order to be disposed of safely.
• Seminars for employees on passenger service, proper and occurred in the past (e.g. unsafe removal of the boarding ramp
timely identification and reporting of risks, whether by name or from the aircraft door) and engaged in constructive dialogue to find
anonymously. solutions and formulate proposals to improve safety conditions,
• Familiarisation seminar of newly recruited aircraft loaders with even for customer - airlines.
In total, there were 13 campaigns on the avoidance of damage to aircraft,
their workplace at Athens airport, focusing mainly on safe driving addressed to GSE operators, with the participation of 84 individuals.
on the ramp. In this context, the Company prepared and handed out
a map with the locations of aircraft parking positions and taxiways,
as well as the buildings of Athens International Airport, to all aircraft
298 2,478
loaders. Informational action
Health and Safety participating
• Special seminar for aircraft loaders on safe ramp driving. seminars employees The Health and Safety department of the Company regularly issues at work titled “Fatigue Management in ground handling services”, aiming
• Participation of Goldair Handling employees in the emergency Safety Bulletins, Ground Safety Alerts and Safety Notices, informing at raising the awareness of employees regarding the causes of fatigue,
employees about the safety measures that must be observed, about such as sleep disorders and working in shifts, in order to promptly
the incidents / accidents that occurred, and a description of the safety inform their Supervisor.
procedures. A noise study was also carried out at the Company, at the two baggage
11,941 7 Goldair Handling has issued a special manual for employees on fatigue sorting areas of Athens Airport to assess noise levels.
hours seminars on the Safety
of training
Management System,
73 executives
trained 2018

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Ground Safety Safety Safety
Alerts Bulletins Notices

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