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Business Resilience Strategic Priorities Corporate Goals

through Responsible Governance

Provision of high-quality 1. Μaintaining a high level of quality in the Company's
Consistently delivering excellence is one of our main pillars in Goldair Handling, as we operate in a high- services throughout the activities at the lowest possible cost in order to
stakes industry that precision and timeliness are paramount factors. Navigating through all hardships while network achieve financial prosperity
meeting our stakeholders’ needs requires both committed leadership and a robust governance apparatus
on every level and across all aspects of our activities. At the same time, adhering to a complex set of rules
and regulations remains a significant priority for the Company and necessitates the existence and efficient 2. Compliance with safety standards
use of a rigorous internal control system. Economic growth

Corporate Strategic Priorities 3. Satisfaction of customer requirements as
determined by their contracts, needs and requirements
Goldair Handling has established strategic priorities to effectively implement its strategy, which is focused on
continuous improvement and business excellence. These priorities translate into a set of critical corporate Meeting customer expectations 4. Εffective implementation and improvement of
goals that serve as guiding principles for all administrative and operational departments within the organization. service delivery methods
These goals include innovation and valuable collaborations with other partners. As the Company achieves its
objectives, important performance and effectiveness indicators are recorded and monitored. 5. Improving the human potential through continuous
training, information, communication, participation, as
well as providing the appropriate techniques through
Reliability and innovation
in provision of services and work environment with the aim of responding to
customer requirements
VISION

Our vision is to remain the leading and preferred 6. Εffective implementation and improvement of food
ground handling services Company, not only in Greece Expansion into new markets safety methods, in cargo stations and Lounges
but also in the international network in which Company
operates, provide consistent value for customers,
shareholders and employees.

Resources and Means

MISSION

Our mission is to focus constantly on providing high Our people Health & Safety Our Network Innovation Partners
quality ground handling services and innovative
solutions, offering added value to our customers and
ensuring, safe and reliable operations.

VALUES

Environment People and Society Governance
• We respond immediately and efficiently to challenges
• We are consistent in our actions and obligations
• We are all an integral part of the team Key Performance Indicators
• We respect the opinion and work of everyone

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