Page 28 - GOLDAIR HANDLING APOLOGISMOS 2016

4.4 MATERIALITY ANALYSIS Stage 1: Identification
Channels and Frequency of communication Expectations and Issues of Interest G4-19 G4-20 G4-21 G4-24 G4-26 After undergoing training in the materiality analysis
G4-27 methodology, the Goldair Handling Sustainability Team
Communication by phone and e-mail Provision of information about the company’s
(when required) services and activities In 2016, Goldair Handling applied the GRI G4 (Core Team) compiled a list of aspects that impact the
methodology and the principles of the AA1000 company’s operation, business activity, stakeholders,
Advertising Reliability and consistency
Accountability Principles Standard in order to carry products and growth. For the identification of significant
External out its first materiality analysis exercise. Through the aspects, an internal consultation was held between the
Corporate website
associates materiality analysis process, the company pointed out company’s Sustainability Committee and Sustainability
(external) Events and highlighted the aspects of material significance for Team (Core Team), along with a survey of the aspects
its responsible growth, as identified by the Management identified as significant by other companies active in the
Communication via Social Media
of the company and its stakeholders. The Goldair sector, both in Greece and abroad.
Response Handling Sustainable Development Strategy was based
• Further strengthening of partnerships and of the business community on the identification of the material aspects, which Following the synthesis of all the aspects that arose,
reflects the expectations of the stakeholders as well as the company established a list of 51 aspects which it
of the company itself. considered significant.
Channels and Frequency of communication Expectations and Issues of Interest
The use of the GRI materiality analysis methodology
Communication by phone and e-mail Reliability, integrity and transparency
(when required) ensures the credibility and objectivity of the results
Provision of information about the company’s obtained, as it is structured in the following three stages:
Meetings performance identification, prioritization and validation.
Financial
Punctuality in the company’s obligations
institutions
(external) Risk management and company growth

SIGNIFICANT ASPECTS FOR GOLDAIR HANDLING AND ITS STAKEHOLDERS
Response
• Contribution to the development of entrepreneurship in the country
ECONOMIC PERFORMANCE
• Management of the financial crisis and risk analysis
• Creation of a stable economic environment
1 Corporate governance - ethical business practices
2 Strategy and business investments
Channels and Frequency of communication Expectations and Issues of Interest
3 Risk management
Corporate website Transparency and integrity
4 Indirect economic impacts from the company’s activity
Advertising and press releases Compliance with market laws and regulations
Competitors (external)
Communication via Social Media LABOR PRACTICES

Response
5 Labor-management relations
• Application of market laws and regulations in order to strengthen and promote ethical competition
6 Employee education and training
7 Employment
Channels and Frequency of communication Expectations and Issues of Interest
8 Work conditions
Participation in joint actions Provision of information about the company’s
activities 9 Occupational safety
Corporate website
Cooperation and reliability 10 Employee satisfaction
Other companies Advertising
Compliance with the regulations governing
operating at the Airport 11 Employee development
Communication by phone and e-mail the airport’s common premises
(external)
Communication via Social Media Responsible advertising 12 Health and wellness of employees
Response 13 Procedures for tracing complaints in the company’s business units
• Strengthening of the airport’s competitiveness
14 Corporate volunteerism
• Participation in joint actions
• Contribution to enhancing airport safety 15 Evaluation of suppliers in terms of labor practices

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