Page 29 - GOLDAIR HANDLING APOLOGISMOS 2016
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4.4 MATERIALITY ANALYSIS                           Stage 1: Identification
 Channels and Frequency of communication  Expectations and Issues of Interest  G4-19  G4-20  G4-21  G4-24  G4-26  After undergoing  training  in  the  materiality  analysis
              G4-27                                            methodology, the Goldair Handling Sustainability Team
 Communication by phone and e-mail  Provision of information about the company’s
 (when required)  services and activities   In  2016,  Goldair Handling applied the  GRI G4   (Core Team) compiled a list of aspects that impact the
            methodology and the principles of the AA1000       company’s operation,  business  activity, stakeholders,
 Advertising  Reliability and consistency
            Accountability Principles Standard in order to carry   products and growth. For the identification of significant
 External   out  its  first  materiality  analysis  exercise.  Through  the   aspects, an internal consultation was held between the
 Corporate website
 associates  materiality analysis process, the company pointed out   company’s Sustainability Committee and Sustainability
 (external)  Events  and highlighted the aspects of material significance for   Team (Core Team), along with a survey of the aspects
            its responsible growth, as identified by the Management   identified as significant by other companies active in the
 Communication via Social Media
            of  the  company  and  its  stakeholders.  The  Goldair   sector, both in Greece and abroad.
 Response   Handling Sustainable Development Strategy was based
 •  Further strengthening of partnerships and of the business community  on  the  identification  of  the  material  aspects,  which   Following the synthesis of all the aspects that arose,
            reflects the expectations of the stakeholders as well as   the company established a list of  51  aspects which it
            of the company itself.                             considered significant.
 Channels and Frequency of communication  Expectations and Issues of Interest
            The use of the GRI materiality analysis methodology
 Communication by phone and e-mail  Reliability, integrity and transparency
 (when required)  ensures the credibility and objectivity of the results
 Provision of information about the company’s   obtained, as it is structured in the following three stages:
 Meetings  performance   identification, prioritization and validation.
 Financial
 Punctuality in the company’s obligations
 institutions
 (external)  Risk management and company growth

                      SIGNIFICANT ASPECTS FOR GOLDAIR HANDLING AND ITS STAKEHOLDERS
 Response
 •  Contribution to the development of entrepreneurship in the country
                                               ECONOMIC PERFORMANCE
 •  Management of the financial crisis and risk analysis
 •  Creation of a stable economic environment
                1      Corporate governance - ethical business practices
                2      Strategy and business investments
 Channels and Frequency of communication  Expectations and Issues of Interest
                3      Risk management
 Corporate website  Transparency and integrity
                4      Indirect economic impacts from the company’s activity
 Advertising and press releases  Compliance with market laws and regulations
 Competitors (external)
 Communication via Social Media                    LABOR PRACTICES

 Response
                5      Labor-management relations
 •  Application of market laws and regulations in order to strengthen and promote ethical competition
                6      Employee education and training
                7      Employment
 Channels and Frequency of communication  Expectations and Issues of Interest
                8      Work conditions
 Participation in joint actions  Provision of information about the company’s
 activities     9      Occupational safety
 Corporate website
 Cooperation and reliability  10  Employee satisfaction
 Other companies  Advertising
 Compliance with the regulations governing
 operating at the Airport   11  Employee development
 Communication by phone and e-mail  the airport’s common premises
 (external)
 Communication via Social Media   Responsible advertising   12  Health and wellness of employees
 Response       13     Procedures for tracing complaints in the company’s business units
 •  Strengthening of the airport’s competitiveness
                14     Corporate volunteerism
 •  Participation in joint actions
 •  Contribution to enhancing airport safety  15  Evaluation of suppliers in terms of labor practices



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