Page 117 - GOLDAIR HANDLING APOLOGISMOS 2017

GRI CONTENT INDEX
REPORT 2017

GRI Standard Disclosure Page number or reference Omission External GRI Standard Disclosure Page number or reference Omission External
assurance assurance
Dialogue with stakeholders GRI 101: Foundation 2016
103-1 Explanation 3.1. Sustainable Development GRI 102: General Disclosures 2017 (“core” option)
of the Material Topic Policy and Axes (p. 38) Development of social actions & volunteerism
GRI 103: and its Boundary - - 103-1 Explanation of the 3.1. Sustainable Development Policy
Management
103-2 The Management 3.1. Sustainable Development Policy and Axes (p. 38) Material Topic and its and Axes (p. 38), 8. Goldair Handling’s
Approach
Approach and its components Boundary social contribution (p. 94)
2017
103-3 Evaluation of the 3.4. Goldair Handling's stakeholders (p. 42) § 103-2 The Management 3.1. Sustainable Development Policy and Axes (p. 38),
Management Approach Communication with stakeholders (p. 43) GRI 103: Approach and its 3.3. Goldair Handling's contribution to the UN Global
Management components Goals for Sustainable Development. (p. 41),
Goldair Handling Indicator: 3.4. Goldair Handling's stakeholders (p. 42) § Approach 8. Goldair Handling’s social contribution (p. 94)
Dialogue with stakeholders Communication with stakeholders (p. 43) - - 103-3 Evaluation of the 3.3. Goldair Handling’s contribution to the UN Global

Management Approach Goals for Sustainable Development (p. 41), 3.4. Goldair - -
Training and education Handling's stakeholders (p. 42) § Communication
103-1 Explanation 6. Our people (p. 72) with stakeholders (p. 43), 7.3. Green Team (p. 90),
GRI 103: of the Material Topic 8.1. Support of vulnerable social groups (p. 96),
Management and its Boundary 8.2. Employee volunteerism (p. 97),
Approach 103-2 The management 3.1. Sustainable Development Policy and Axes 8.3. Environmental actions (p. 98)
2017 approach and its components (p. 38), 6. Our people (p. 72) - Goldair Handling 7.3. Green Team (p. 90),
Indicator: Development 8.1. Support of vulnerable social groups (p. 96), - -
103-3 Evaluation of the 3.4. Goldair Handling's stakeholders (p. 42) §
of social actions & 8.2. Employee Volunteerism (p. 97),
Management Approach Communication with stakeholders (p. 43),
volunteerism 8.3. Environmental actions (p. 98)
6.2. Education (p. 78),
6.3. Evaluation and recognition (p. 81) Marketing Communication
GRI 404: 404-3 Percentage 6.3. Evaluation and recognition (p. 81) 103-1 Explanation of the 2. Quality of services and responsibility in operations
Training and of employees Material Topic and its (p. 26), 2.2. Assurance of Quality - -
education receiving regular - GRI 103: Boundary of Service (p. 30), 2.3. Mutually beneficial
performance and career Management relations with customers (p. 32)
development reviews Approach 103-2 The Management 2. Quality of services and responsibility in operations
Approach and its (p. 26), 2.2. Assurance of Quality of Service (p. 30), - -
Labour-Management relations
components 2.3. Mutually beneficial relations with customers
103-1 Explanation 6. Our people (p. 72) (p. 32), Marketing and Communication Policy (p. 34)
of the Material Topic 103-3 Evaluation of the 2.4. Responsible Communication
GRI 103: and its Boundary Management Approach § Marketing and communication Policy (p. 34), - -
Management 103-2 The Management 6.5. Open and two-way communication (p. 83), 3.4. Goldair Handling's stakeholders (p. 42) §
Approach Approach and its Employee Complaints Policy (p. 84) Communication with the stakeholders (p. 43)
components - - GRI 417: 417-3 Incidents 2.4. Responsible Communication

103-3 Evaluation of the 3.4. Goldair Handling's stakeholders (p. 42) § Marketing of non-compliance § Marketing and Communication Policy (p. 34)
Management Approach Communication with the stakeholders (p. 43), Communication concerning marketing During 2017, no incidents of non-compliance with
6.5. Open and two-way communication (p. 83) and communications communication and marketing regulations and
voluntary codes were recorded at the Company. - -
402-1 Minimum 3.6. Targeting (p. 51) The minimum period
GRI 402: notice period regarding of notice given to employees and their
Labour- operational changes representatives regarding significant operational
Management changes that could affect them substantially
relations will be incorporated into the Code of Conduct - -
for Employees.

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