Page 27 - GOLDAIR HANDLING APOLOGISMOS 2017

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REPORT 2017

DETAILED TRAINING DATA

In addition to initial training and in accordance with the above requirements above, employees attend recurrent
Average hours of training per
training, when and where necessary, at least once every three years. 2016 Total hours of training employee by employee category
EMPLOYEE Men Women Total Men Women Total
CATEGORY
TRAINING HOURS BY SUBJECT (%) Management 48.00 0.00 48.00 24.00 0 24.00

Office employees 2,265.30 3,007.00 5,272.30 41.19 36.23 41.19
Workers 8,510.00 474.00 8,984.00 80.28 16.93 80.28
2016 2017 Operators 2,462.00 0.00 2,462.00 57.26 0 57.26
Total 13,285.30 3,481.00 16,766.30 64.49 31.36 64.49
3.1% 5.0% 7.0% 10.1%

Total hours of training Average hours of training per
2017 employee by employee category
32.9% 34.5%
EMPLOYEE
CATEGORY Men Women Total Men Women Total
Management 54.00 0.00 54.00 54.00 0 54.00
Office employees 4,037.30 5,182.30 63,495.15 53.12 49.83 53.12
55.4% 41.5% Workers 16,343.00 649.00 16,992.00 160.23 21.63 160.23

3.5% 6.9% Operators 4,038.00 132.00 4,170.00 82.41 66.00 82.41
Total 24,472.30 5,963.30 84,711.15 275.73 43.85 275.73

Passenger Handling Total of training hours in 2017 increased by about 133% over total training hours in 2016.
Familiarisation with the use of equipment
Knowledge of security procedures
Safety in the workplace
Knowledge of hazardous materials/cargo (DGR)
ENSURING HEALTH AND SAFETY IN THE WORKPLACE

Goldair Handling Bulgaria ensures a safe work environment implemented. The Company provides ongoing specialisation
characterised by the compliance with rules on health and and job-specific training for all of its employees to ensure
During 2017, 260 in-house and 2 outsourced seminars were held.
safety, and continuous training. To accurately monitor all that they receive training in the safe use of equipment and
issues related to Health and Safety, it has appointed a Health personal protective equipment before they take up their
and Safety coordinator for all three airports in Bulgaria. duties. In 2017, three seminars were held specifically on work
The coordinator reports to the Health and Safety Director in safety, attended by 190 employees at the three airports in
Additionally, ‘On-the-job training’ has been established at Goldair Handling Bulgaria and implemented during in 2018. Greece, and a specific incident-management procedure is Bulgaria.
This programme is a practical form of training under the guidance of an on-the-job trainer.
More information in chapter 5 “Health and Safety Management’’ on page 60.
More information on the on-the-job training programme in section 6, “Our People”, subsection 6.2. “Training” page 78.

EMERGENCY RESPONSE PLAN (ERP)

Recognising the importance of providing high-quality ground and other airport organisations, participates in emergency
During 2017, 84,711 training hours were conducted for 364 employees.
handling services, Goldair Handling Bulgaria has developed exercises for dealing with incidents involving aircraft. In 2017,
a mechanism for dealing with emergencies. In this context, Goldair Handling Bulgaria took part in 3 emergency exercises
the Company, in collaboration with the airline companies (1 in Sofia and 2 in Burgas).

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