Page 51 - GOLDAIR HANDLING APOLOGISMOS 2017

3

REPORT 2017

3.5. Identifying material issues

The issues within Goldair Handling’s sphere of interest related In 2017, a review was performed on the prioritisation of material
to corporate social responsibility and sustainable development Company issues, and new material issues were highlighted
are diverse, covering a range of thematic units. However, through a materiality analysis workshop. During the course
Goldair Handling, in applying the GRI standards, focuses on of this workshop, the Sustainable Development Team, having
identifying the most fundamental sustainable development gathered the key issues for each pivotal aspect of Sustainable The results of the aforementioned process for defining key issues are illustrated in a diagram with two axes (materiality map):
issues related to its operation. Development, took into account additional issues and specific • The horizontal axis (x) pertains to the pressure exerted by the stakeholders, in relation to the specific issues
characteristics of the sector in which the Company is active. • The vertical axis (y) pertains to the impact of critical issues on the operation of the Company
By concentrating on these issues and outlining them, the During the evaluation process, those issues which could lead
company: to a wide range of changes in Goldair Handling’s performance
Identifies issues related to long-term strategic goals. were taken into account as key topics/issues.
Identifies, records, and assesses risks related to the pillars
of its strategy. In addition, the pressure exerted by the stakeholders on every
Recognises strengths, weaknesses, and opportunities. key issue was incorporated into the process, which is based
Accepts and manages change. on the results of the survey carried out in 2016 by means of a
Evaluates its performance at regular intervals and takes questionnaire assessing key issues. HIGH IMPACT/LOW PRESSURE HIGH IMPACT/HIGH PRESSURE
actions for improvement.

6 1 2 3 4 5
THE PROCESS OF DEFINING KEY-MATERIAL ISSUES
(MATERIALITY ANALYSIS) 9 8 7 12 10 11

STEP 1 STEP 3 IMPACT ON THE COMPANY 18 17 14 13 15 16
Record 20 19
the issues Evaluate
highlighted by the the risks that
stakeholders, through are connected
with each
communication STEP 2 material
with them Classify
all material issue
issues in the scope
of the Company’s
activities LOW IMPACT/ STAKEHOLDER PRESSURE LOW IMPACT/
LOW PRESSURE HIGH PRESSURE

STEP 4
Assess
the pressure
of each stakeholder
STEP 5 group including
Classify the feedback taken
and prioritise through relevant
the Company’s research
material
issues

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