Page 61 - GOLDAIR HANDLING APOLOGISMOS 2016

To avoid accidents, before assuming their duties, provided with job-specific personal protective equipment The health and well-being of the company’s employees
employees receive training on the safe use of equipment in accordance with the ground handling regulations. is also improved through their participation in the two
depending on the nature of their job. Additionally, they are sports teams that have been formed – the soccer team
and the Marathon team.
The Goldair Handling soccer team consists of
PERMANENT PERSONNEL
12 employees and in 2016 it participated in 28
Employee Category Number of Employees Training hours in the safe use of equipment championships in the area of Attica.
In November 2016, 40 Goldair Handling employees
WORKERS 653 3,265
joined the Athens Authentic Marathon event, taking
DRIVERS 83 415 part in the 5km and 10km road races. This was an
opportunity to promote the ideal of sport while providing
OFFICE EMPLOYEES 840 4,200
support to non-profit organizations, donating part of the
LIFTING MACHINERY participation fee for the events.
OPERATORS 159 795
TOTAL 1,735 8,675
6.5 LABOR-MANAGEMENT RELATIONS G4-LA16

The Management of Goldair Handling, as part of its
SEASONAL PERSONNEL
commitments to: For 2017, the company aims to:
Employee Category Number of Employees Training hours on the safe use of equipment • Establish an introductory seminar for all newly hired
• a people-oriented approach employees, in which they will be informed about
WORKERS 746 3,730
• treating everyone with courtesy and respect the policies, the internal rules and the culture of the
DRIVERS 74 370 • being open to ideas and constructive criticism company
• implementing fair and merit-based practices • Hold an open discussion with its personnel on a
OFFICE EMPLOYEES 564 2,820
monthly basis
LIFTING MACHINERY encourages an open, prompt and direct communication
OPERATORS 58 290
between the company’s employees and the EMPLOYEE PARTICIPATION IN THE COMPANY’S
TOTAL 1,442* 7,210
Management, either for expressing a complaint or for STRATEGY AND BUSINESS DECISIONS
*During the Report’s reference period, the company hired 1,442 seasonal employees. 1,128 of the above mentioned were hired, proposing a new idea that will enable the company to
trained and then departed upon the expiry of their employment contracts. In addition, 314 employees were hired, further improve and grow. MEETINGS 8
trained and either left voluntarily prior to the expiry of their employment contracts or were hired again during the reference period.
PARTICIPANTS 144
In 2017, in order to affirm its commitment to ensuring
The system used for tracking and reporting health and Health and Well-being the best possible and actual satisfaction of its HOURS 11
safety incidents, which covers all company facilities, is In addition to safety at work, Goldair Handling employees, the Company will develop a Complaints
UNION-MANAGEMENT MEETINGS
called Flightracker. As an auxiliary tool, the company also invests in the well-being of its employees by Policy which will present all the ways in which
uses Excel. reconstructing its workspaces, as to create a pleasing employees can file a complaint and will also describe MEETINGS 9
and creative working environment. In 2016, the following the procedure to be followed for investigating and
PARTICIPANTS 12
The company’s objective is to eliminate accidents at renovations of Goldair Handling workspaces were addressing or resolving the complaint.
the workplace and, to this end, it undertakes a series of carried out: HOURS 12
actions such as: In 2016, in the spirit of open communication:
ATHENS - Renovation of the Social Room • Eight meetings with the Management were held, in Internal communication and the diffusion of new policies
• Publication of safety culture posters (employees’ rest area) which 144 employees participated. and actions across the company has been strengthened
• Internal information updates on the compliance with HERAKLION - Sales desk renovation • Meetings of employees from the aircraft, passenger, by the creation of a newsletter in 2016. As of 2017,
procedures THESSALONIKI - Renovation of personnel premises cargo and baggage handling units with the this internal newsletter will be sent three times per year
• Retraining, where required RHODES - Creation of Administration Office Management were held twice a month. (January, April and September). In addition, with the
• Improvements on equipment and processes where SAMOS - Sales desk renovation • Every quarter four meetings were held between Safety Bulletins and the Ground Safety Alerts issued
feasible and consistent with the law, to minimize and the Management Team and the extended Middle by the Safety Department, Goldair Handling informs
avoid any risks. Management. its personnel about the safety measures on the apron
and the accidents that have occurred, also providing
descriptions of the security procedures. The frequency
at which these publications are sent depends on the
incidents that occur. In 2016, five Safety Bulletins, eight
Ground Safety Alerts, three Safety Notices and two
Safety News were issued.

61