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About the Report  Feedback Form


 Profile: Goldair Handling's ESG & Sustainability   in accordance with the guidelines GRI Standards   Which Goldair Handling’s stakeholder group do you belong to?
 Report 2021-2022 is the fourth consecutive Report   (2021), of the international organization Global
 of the Company and covers the period 01.01.2021   Reporting Initiative (GRI), at the Core level, following     Shareholders    Employees & Trade Union    Local Communities & NGOs
 - 31.12.2022.  both the principles of determining the content and the     Suppliers    State / Regulatory Authorities    Passengers
 principles for determining the quality of the Report
 In this Report, the Company presents the way in   defined by the guidelines.    External Partners    Financial Institutions    Institutional Bodies
 which it responds to the various economic, social
 and environmental challenges, as well as to the   The identification, analysis and prioritization of the     Customers
 expectations/demands of its stakeholders. It also   most important issues was done in accordance with
 presents its ESG policies, procedures, strategy,   international and European standards, such as the   Based on the information presented in the Sustainability Report 2022, how would you evaluate
 management practice, targets and programs. The   Corporate Sustainability Reporting Directive (CSDR)   Goldair Handling’s Sustainability responsibility?
 Company publishes its performance in each axis   of the European Union, the Global Reporting Initiative     Excellent         Good        Average        Needs improvement
 of sustainability, with the ultimate goal of open and   (GRI) guidelines and the Sustainability Accounting
 transparent dialogue with its stakeholders.  industry standard Standards Board (SASB).  How easy was it to find information on topics of interest to you in the Report?


 The terms “Company” and “Goldair Handling”   Project Team: The creation     Very easy         Quite easy        Relatively easy        Not easy at all
 refer to “Goldair Ground Services Societe   of the Report was carried
 Anonyme” with the distinctive title Goldair   out with the support and
 Handling S.A. in the English name Goldair   guidance (data collection, evaluation and writing) of   How easy was it to find information on topics of interest to you in the Report?
 Aviation Handling S.A.  Grant Thornton (www.grantthornton.gr).  (1) Completely disagree, (2) Disagree, (3) Neither agree/Nor disagree, (4) Agree, (5) Completely agree

                                                                                          1   2   3   4   5
 The ESG & Sustainability Report 2021-2022 of   Sources of Information: The data and information
 Goldair Handling is available in the corporate   published in the Report have been collected based   1.  The principles and topics you consider necessary for the Company’s
 website (http://www.goldair-handling.com)   on official procedures applied at Goldair Handling,   sustainable development are sufficiently covered
 in the section Sustainable Development.   as well as from the databases maintained in the   2. There is a good balance and clarity among the different Report sections
     context of the implementation of the Company's   3. The structure has a nice flow, and the Report is easy to read
 Scope and Limits: There is no limitation on the   management systems. In places where data is listed,
 scope or extent of the Report that would affect the   which has been obtained after processing or is based   4. The graphical representation of the information is clear
 comparability of information from year to year. The   on assumptions, the way or method of calculation is   5.  The visual aspect is satisfactory and the infographics included positively
 data included in the Report relate to the overall   indicated, in accordance with the guidelines of the   enrich the Report
 activity of Goldair Handling in Greece, while summary   GRI Standards.
 data are included for its subsidiary company Goldair   Please highlight any topics that have not been reported and should be included in the next Report:
 Handling Bulgaria, LGS Handling Ltd and Goldair   External Assurance: The data in this Report has not   …………………………………………………………………………………………………………………………
 AAS assistance which are based in Bulgaria, Cyprus   been externally verified by a third independent party.
 and Switzerland respectively. In the case of revisions,   Nevertheless, recognizing the usefulness and added   …………………………………………………………………………………………………………………………
 special reference is made to the individual sections,   value that the external verification of the Report's data   …………………………………………………………………………………………………………………………
 tables or diagrams and the reasons for the revision   can offer, the Company will consider the possibility of
 are specified in the corresponding points.  an external audit, in its next edition.  Please describe your key concerns and/or issues that you have identified during your collaboration
            with Goldair Handling.
 ESG Team: The Company's ESG Team is tasked   Communication regarding the Report: Please   …………………………………………………………………………………………………………………………
 with gathering and recording all the necessary   send us any observations or proposals to the
 data and information regarding Goldair Handling's   following address.  …………………………………………………………………………………………………………………………
 performance in the pillars of Sustainable Development.   …………………………………………………………………………………………………………………………
 The members of the ESG Team come from all   Eirini Papoutsi,
 departments of the Company, coordinated by the   Chief Sustainability Officer, Quality &   Please send the completed evaluation form (by post or digital) to the following address
 Quality, Environment and Sustainable Department.  Environment Manager
 Athens International Airport, building 24, 1st Floor,   Eirini Papoutsi, Chief Sustainability Officer, Quality & Environment Manager
 Methodology: The ESG and Sustainability Report   19004, Spata, Telephone: 210 354 3850     Athens International Airport, building 24, 1st Floor, 19004, Spata, Telephone: 210 354 3850
 2021-2022 of Goldair Handling has been prepared   Email: e.papoutsi@goldair-handling.gr  Email: e.papoutsi@goldair-handling.gr



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