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GRI 2: General Disclosures 2021  GRI 3: Material Topics

 Reason for                                                                                         Reason for
 GRI Standards Disclosure  Reference / Notes  GRI Standards Disclosure  Reference / Notes
 omission                                                                                           omission
 Governmental Principles p.29  403-2 Hazard identification, risk assessment, and
 Investing in Customer Excellence p.30 -31  incident investigation  Safety Management p.74              -
 Sustainability Pillars and Priorities p.40
 2-24  Embedding policy commitments  -
 Communication with our People p.66  403-3 Occupational health services  Our Approach p.70              -
 Our Approach p.70
 Our Environmental Strategic Priorities p. 83-85  403-4 Worker participation, consultation, and   Safety Training and Awareness p.77  -
                          communication on occupational health and safety
 2-25  Processes to remediate negative impacts  Governmental Principles p.29  -  GRI 403:   403-5 Worker training on occupational health and safety Safety Training and Awareness p.77  -
              Occupational
 Mechanisms for seeking advice and raising
 2-26  Corporate Structure p.24  -  Health and   403-6 Promotion of worker health  Safety Training and Awareness p.77  -
 concerns      Safety 2018
 2-27  Compliance with laws and regulations  Governmental Principles p.29  -  403-7 Prevention and mitigation of occupational   Safety Training and Awareness p.77  -
                          health and safety impacts directly linked by
                          business relationships
 ΙΑΤΑ (International Air Transport Association)
 ASA (Airport Services Association)  403-8 Workers covered by an occupational health   Our Approach p.70  -
 ACCI (Athens Chamber of Commerce and   and safety management system
 Industry)
 2-28  Membership associations  -  403-9 Work-related injuries  Health and Safety Performance Indicators p.73  -
 SETE (Greek Tourism Confederation)
 EASE (Association of Chief Executive Officers)  Climate Change, Energy Management and Emissions
 CEO Clubs (Chief Executive Officers Clubs)
 IGHC (International Ground Handling Council)  Material topic for stakeholders:  Shareholders, Employees and Trade Union, Customers, State/ Regulatory Authorities,
             Local Communities and NGOs, Customers, Financial Institutions, Institutional Bodies
 5. Stakeholder engagement
             GRI 3: Material                                    CEO Message p.5
 2-29  Approach to stakeholder engagement  Stakeholder Engagement p.42  -  Topics 2021  3-3 Management of material topics  Double Materiality Analysis p.44  -
                                                                Energy Consumption at our Facilities p.88
 2-30  Collective bargaining agreements  Our People at a Glance p. 55  -  302-1 Energy consumption within the organization  Energy Consumption at our Facilities p.88  -
                GRI 302:
              Energy 2016 302-2 Energy consumption outside of the
 GRI 3: Material Topics   organization                          Energy Consumption at our Facilities p.88  -

 Reason for
 GRI Standards Disclosure  Reference / Notes  GRI 305:   305-1 Direct (Scope 1) GHG emissions  Energy Consumption at our Facilities p.89  -
 omission      Emissions
                 2016     305-2 Energy indirect (Scope 2) GHG emissions  Energy Consumption at our Facilities p.89  -
 GRI 3:Material   3-1 Process to determine material topics  Double Materiality Analysis p.44  -
 Topics 2022  Corporate Governance and Business Ethics
 3-2 List of material topics  Double Materiality Analysis p.45  -
             Material topic for stakeholders: Customers, Shareholders, Employees and Trade Union, Financial Institutions, State/
 Customer Experience and Satisfaction  Regulatory Authorities, external Partners, Local Communities and NGOs, Suppliers, Institutional Bodies
 Material topic for stakeholders: Customers, Institutional Bodies, Shareholders, Suppliers, Employees and Trade Union  GRI 3: Material   CEO Message p.5
              Topics 2021  3-3 Management of material topics    Double Materiality Analysis p.44        -
 GRI 3:   CEO Message p.5
 Material   3-3 Management of material topics  Investing in Customer Excellence p.30  -  GRI 205:
 Topics 2021  Double Materiality Analysis p.44  Anti-corruption   205-3 Confirmed incidents of corruption and actions  During the reference years (2021 & 2022),   -
                                                                there was no incident of corruption
                          taken
 Goldair   International Presence p.16  2016
 Handling   Customer satisfaction surveys  Corporate Identity p.23  -  Training and Development
 Indicator  Investing in Customer Excellence p.30
             Material topic for stakeholders: Employees and Trade Union, Customers, State/Regulatory Authorities
 Occupational Health and Safety
                                                                CEO Message p.5
 Material topic for stakeholders: Employees and Trade Union, Shareholders, State / Regulatory Authorities  GRI 3: Material   3-3 Management of material topics  Double Materiality Analysis p.44
 GRI 3: Material   Topics 2021                                  Human Capital Development p.59
 Topics 2021  3-3 Management of material topics  401-1 New employee hires and employee turnover  Our Workforce in Numbers p.56




 106        ESG & SUSTAINABILITY REPORT 2021-2022                                                         107
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