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Sustainability Pillars and Priorities



            Sustainability is a cornerstone for Goldair Handling operations. The Company aims to maximize the value
            created for its markets and stakeholders, and, therefore, underpins its entire strategy and operations by a
            sustainable development mindset and approach.

            A notable foundation for the organisation’s commitment is the Sustainable Development Policy which
            has been established on a corporate level and outlines the Company’s main courses of action regarding
            sustainability and responsible operation.

                                   Strategic Sustainability Pillars









                         E                                S                               G



                  ENVIRONMENT                   PEOPLE & SOCIETY                    RESPONSIBLE
                                                                                    GOVERNANCE



            We care for the environment      We create value                  We grow responsibly
                                             for our people & society

            •  We aim to operate                                              •  We integrate a culture of business
             responsibly, integrating our    •  We ensure the protection of    ethics and accountability into
             environmental sustainability     human rights within our Company   all structures of our corporate
             commitments within our           and along our entire supply      governance.
             operations.                      chain, so as to create a fair   •  We are uncompromising when
            •  We seek to minimize our        work environment with equal      it comes to respecting all laws
             environmental footprint,         opportunities for all.           and regulations that govern the
             aiming at reduced energy        •  We utilise modern tools and    services we provide.
             consumption and efficient        methods to ensure optimal       •  We research, preventively
             management of all types of       working conditions.              evaluate and manage potential
             waste.                          •  We invest in internal          risks, thus safeguarding the
            •  We align our strategic goals   communication and inspire our    smooth continuation of our
             and operations with leading      people through innovative work   operations.
             standards, as well as the        practices, fair treatment, respect   •  We communicate all information
             European Union 2050 target       and trust.                       pertaining to our services and
             on climate neutrality.          •  Health and safety at work is our   actions responsible and with
            •  We continue to maintain        top priority.                    transparency.
             our legislative compliance      •  We ensure an ongoing and open   •  We seek to develop and expand
             at all levels of the Company     dialogue with our internal and   our portfolio of customers by
             hierarchy and across the         external stakeholders, recognise   helping to strengthen the markets
             full range of our business       their expectations and integrate   in which we operate.
             operations.                      them into our strategic priorities.  •  We continuously improve our
                                             •  We invest in partnerships with the   services, as customer satisfaction
                                              societies in which we operate,   is our top priority.
                                              promoting their development.
            * based on Business model canvas methodology

            40                                                                                                                     ESG & SUSTAINABILITY REPORT 2021-2022                                                          41
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