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Sustainability Pillars and Priorities



 Sustainability is a cornerstone for Goldair Handling operations. The Company aims to maximize the value
 created for its markets and stakeholders, and, therefore, underpins its entire strategy and operations by a
 sustainable development mindset and approach.

 A notable foundation for the organisation’s commitment is the Sustainable Development Policy which
 has been established on a corporate level and outlines the Company’s main courses of action regarding
 sustainability and responsible operation.

                Strategic Sustainability Pillars









 E  S  G



 ENVIRONMENT  PEOPLE & SOCIETY  RESPONSIBLE
 GOVERNANCE



 We care for the environment  We create value    We grow responsibly
 for our people & society

 •  We aim to operate   •  We integrate a culture of business
 responsibly, integrating our   •  We ensure the protection of   ethics and accountability into
 environmental sustainability   human rights within our Company   all structures of our corporate
 commitments within our   and along our entire supply   governance.
 operations.  chain, so as to create a fair   •  We are uncompromising when
 •  We seek to minimize our   work environment with equal   it comes to respecting all laws
 environmental footprint,   opportunities for all.  and regulations that govern the
 aiming at reduced energy   •  We utilise modern tools and   services we provide.
 consumption and efficient   methods to ensure optimal   •  We research, preventively
 management of all types of   working conditions.  evaluate and manage potential
 waste.  •  We invest in internal   risks, thus safeguarding the
 •  We align our strategic goals   communication and inspire our   smooth continuation of our
 and operations with leading   people through innovative work   operations.
 standards, as well as the   practices, fair treatment, respect   •  We communicate all information
 European Union 2050 target   and trust.  pertaining to our services and
 on climate neutrality.  •  Health and safety at work is our   actions responsible and with
 •  We continue to maintain   top priority.  transparency.
 our legislative compliance   •  We ensure an ongoing and open   •  We seek to develop and expand
 at all levels of the Company   dialogue with our internal and   our portfolio of customers by
 hierarchy and across the   external stakeholders, recognise   helping to strengthen the markets
 full range of our business   their expectations and integrate   in which we operate.
 operations.  them into our strategic priorities.  •  We continuously improve our
 •  We invest in partnerships with the   services, as customer satisfaction
 societies in which we operate,   is our top priority.
 promoting their development.
 * based on Business model canvas methodology

 40         ESG & SUSTAINABILITY REPORT 2021-2022                                                          41
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