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Safety Management   Safety Governance



 Apart from the Occupational Health and Safety of employees, Goldair Handling deals also with the safety     To ensure compliance and effectiveness of the   To effectively manage safety
 of the flight that serves. Passenger or aircraft handling services may affect the safety of the flight.   safety procedures and practices in place, Goldair   issues and ensure that   “10 Years Safety
            Handling has established a Safety Department to     the Management of the         Department”
 Our Approach  Hazard Identification and   manage and monitor all related issues.  Company is aware and   summary presented
                                                                involved in relevant

 Risk Assessment  In each of the regional airport where Goldair   topics, several group    to the Management
            Handling operates there is a dedicated employee,    meetings have been        Team and Extended
                                                                                               Committee
 A Safety Management System (SMS) is in place   Prevention is the goal for Goldair Handling and   according to the Hellenic Civil Aviation Authority   established. The Safety   within 2022
 to address the relevant risks. During the reporting   based on that, risk assessment projects are carried   (HCAA) requirements, who works as the Local   Review  Board  (SRB)
 period, the Company proceeded with revision of   out to timely identify safety hazards and implement   Safety Manager and is responsible for all the   is a high-level committee
 system’s documentation, such as the Safety Policy,   risk mitigation actions. During 2021 and 2022, the   related issues in cooperation with the Station   which is convened every month,
 the Safety Management System Manual and the   Company proceed with:  Manager. In three of these airports (Thessaloniki,   while the Ground Safety Action Group (GSAG) is
 Mandatory reporting form.   Rhodes, Heraklion), the Company has   performed every two months with the participation
 • Risk Assessment for Fatigue in the Workplace
            established local Health and Safety departments     of the departmental managers. During 2021, the
 Moreover, as cargo activities are significantly   •  Risk Assessment for Ground    in order to identify any issue that may arise and   Company established the Cargo Safety Action
 increased, a separate SMS Manual was issued   Handling risks requested by APA  communicate it directly to the Corporate Health   Group (CSAG) in order to supervise and evaluate
 especially  for  Cargo  Warehouse  to  ensure   •  Risk Assessment for Commercial    and Safety Department.   the cargo’s operational workplaces in safety issues.
 that high safety standards are followed in this   Pressure requested by APA
 service as well.   It should be noted that the above mentioned structure and management meetings
 •  Risk Assessment for electric vehicles
             refer to both, Occupational Health & Safety issues.






 In an effort to improve our safety   2021                      2022
 performance, we agreed with the airline   In 2021, we created additional modules
 that we mainly serve, in following:  12 Safety Review Boards  >  12 Safety Review Boards
 in our digital platform “Flightracker”
 •  IATA IGOM chocking procedure    15 Ground Safety Action Group meetings   6 Ground Safety Action Group meetings
 for our staff standardization  in order to register Risk Assessment   3 Cargo Safety Action Group meetings  6 Cargo Safety Action Group meetings
 •  “Read back” actual loading    projects and Human Factors analysis.
 to avoid Loading Errors
 •  IATA code “BAL” instead of “L”
 for ballast loads.






























 74         ESG & SUSTAINABILITY REPORT 2021-2022                                                          75
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