Page 68 - GOLDAIR HANDLING APOLOGISMOS 2018
P. 68

REPORT 2018

                             LINK BETWEEN THE MATERIAL ISSUES AND STAKEHOLDER GROUPS                                               Link between material issues and Sustainable Development Goals
                                                                                                                                   In this year’s Corporate Responsibility and Sustainable Development Report, the Company linked the material topics it has recognised to the
                                                                                                                                   Sustainable Development Goals (SDGs), in order to take more targeted actions on each topic.
                                                                                                                                   This link serves the comprehensive recognition of the points of the Sustainable Development Goals (SDGs) to which the Company can make
                                          Share-  Employees  Customers Passengers  Suppliers  The State    Local   Institutional   External   Financial   a positive contribution through the programmes, investments and actions it implements, and also covers its material issues.
                                          holders  and trade                 and   communities   bodies  partners  institutions
             MATERIAL ISSUES                     union                      regulatory   and
             GOLDAIR HANDLING                                              authorities  NGOs

             Economic Performance
                                                                                                                                                               SUSTAINABLE DEVELOPMENT GOALS (SDGs)
             Expansion into new markets and
             strengthening current market
             presence/Business development                                                                                                                                  SUSTAINABLE DEVELOPMENT GOALS (SDGS)

             Transparency and Anti-Corruption
                                                                                                                                    MATERIAL ISSUES
                                                                                                                                    GOLDAIR HANDLING
             Business Continuity - BCM
                                                                                                                                    Economic Performance
             Customer service and customer
             satisfaction (corporate customers                                                                                      Expansion into new markets and
             and passengers)                                                                                                        strengthening current market
                                                                                                                                    presence/Business development
             Passenger Health and Safety
                                                                                                                                    Transparency and Anti-Corruption

             Customer and passenger privacy                                                                                         Business Continuity - BCM

                                                                                                                                    Customer service and customer
             Responsible supply management                                                                                          satisfaction (corporate customers
                                                                                                                                    and passengers)
             Company’s response to high
             tourism activity                                                                                                       Passenger Health and Safety

                                                                                                                                    Customer and passenger privacy
             Employee Health and Safety
                                                                                                                                    Responsible supply management
             Training and education
                                                                                                                                    Company’s response to high
                                                                                                                                    tourism activity
             Employment
                                                                                                                                    Employee Health and Safety
             Labour-Management relations
                                                                                                                                    Training and Education

             Diversity and equal opportunities                                                                                      Employment


             Dialogue with stakeholders                                                                                             Labour-Management relations

                                                                                                                                    Diversity and equal opportunities
             Marketing Communication
                                                                                                                                    Dialogue with stakeholders
             Development of social actions and
             volunteerism
                                                                                                                                    Marketing Communication
             Environmental and socio-economic
             compliance                                                                                                             Development of social actions
                                                                                                                                    and volunteerism
             Environmental protection and
             awareness-raising                                                                                                      Environmental and
                                                                                                                                    socio-economic compliance

             Energy consumption and saving                                                                                          Environmental protection
                                                                                                                                    and awareness-raising
                                                         Inside & outside corporate boundaries  Inside corporate boundaries  Outside corporate boundaries
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