Page 69 - GOLDAIR HANDLING APOLOGISMOS 2018

REPORT 2018

LINK BETWEEN THE MATERIAL ISSUES AND STAKEHOLDER GROUPS Link between material issues and Sustainable Development Goals
In this year’s Corporate Responsibility and Sustainable Development Report, the Company linked the material topics it has recognised to the
Sustainable Development Goals (SDGs), in order to take more targeted actions on each topic.
This link serves the comprehensive recognition of the points of the Sustainable Development Goals (SDGs) to which the Company can make
Share- Employees Customers Passengers Suppliers The State Local Institutional External Financial a positive contribution through the programmes, investments and actions it implements, and also covers its material issues.
holders and trade and communities bodies partners institutions
MATERIAL ISSUES union regulatory and
GOLDAIR HANDLING authorities NGOs

Economic Performance
SUSTAINABLE DEVELOPMENT GOALS (SDGs)
Expansion into new markets and
strengthening current market
presence/Business development SUSTAINABLE DEVELOPMENT GOALS (SDGS)

Transparency and Anti-Corruption
MATERIAL ISSUES
GOLDAIR HANDLING
Business Continuity - BCM
Economic Performance
Customer service and customer
satisfaction (corporate customers Expansion into new markets and
and passengers) strengthening current market
presence/Business development
Passenger Health and Safety
Transparency and Anti-Corruption

Customer and passenger privacy Business Continuity - BCM

Customer service and customer
Responsible supply management satisfaction (corporate customers
and passengers)
Company’s response to high
tourism activity Passenger Health and Safety

Customer and passenger privacy
Employee Health and Safety
Responsible supply management
Training and education
Company’s response to high
tourism activity
Employment
Employee Health and Safety
Labour-Management relations
Training and Education

Diversity and equal opportunities Employment

Dialogue with stakeholders Labour-Management relations

Diversity and equal opportunities
Marketing Communication
Dialogue with stakeholders
Development of social actions and
volunteerism
Marketing Communication
Environmental and socio-economic
compliance Development of social actions
and volunteerism
Environmental protection and
awareness-raising Environmental and
socio-economic compliance

Energy consumption and saving Environmental protection
and awareness-raising
Inside & outside corporate boundaries Inside corporate boundaries Outside corporate boundaries
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