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Sustainability Target Setting
Relevant Goldair Handling priority
UN SDG
target contribution and material Goldair Handling systematically monitors its sustainability performance, so as to ensure continuous improvement
issues and maximization of the value the Company creates in all pillars of sustainability and for all its stakeholders.

• 13.3 Improve education, awareness- Goldair Handling commits to As per the above, the Company has established a set of specific goals, for each sustainability pillar.
raising and human and institutional the systematic reduction of its
capacity on climate change mitigation, environmental footprint. It does so Year of
adaptation, impact reduction and early by committing to reducing its energy Sustainability goal Goal status
warning. and emissions, promoting waste achievement
recycling and responsible water use Environment
and management. The Company 1 2
has adopted and implements an Electrification: Replacement of ramp cars at Athens Station with 2026
environmental management system electric vehicles
certified in accordance with the ISO Electrification: 72% of the GSE acquired will be electric 2023
14001:2005, including all the airports
where the Company operates. CO 2 reduction (scope 1 & 2) in comparison to 2022 2023

Life cycle analysis of operational activities 2025
More information is included
in section "Our environmental Continue assessing the subcontractors according to environmental continues
strategic priorities". and energy criteria
• 15.3 By 2030, combat desertification, More information is included in Net Zero carbon footprint 2030
restore degraded land and sections "Our environmental
soil, including land affected by strategic priorities" and People & Society
desertification, drought and floods, and "Social initiatives". Customer Satisfaction: Customer Satisfaction Survey for Greece,
strive to achieve a land degradation- Cyprus and Bulgaria with 100% participation rate that will be 2023-2024
neutral world. maintained also for next year's survey
1 2 Creation of Policy on the Prevention of Workplace Violence and
Harassment and implementation of respective procedure 2021

Successful certification according to ISO 27001
2022
• 16.5 Substantially reduce Corporate transparency and
corruption and bribery in all their governance is an important priority of Introduction of update wellbeing scheme for our employees: mental 2023
forms. Goldair Handling’s sustainability and health program, organization of mental health open seminars
• 16.6 Develop effective, accountable corporate responsibility practices. Diversity and Inclusion Policy 2023
and transparent institutions at all The Company aims to continuously
levels. promote an ethical and transparent Great Place to Work certification 2023
• 16.6 Ensure responsive, inclusive, approach, and independence in the 12 14 ESG training during induction for new employees 2023
participatory and representative exercise of management and control.
decision-making at all levels In order to ensure the minimization of Development of new ESG collaboration channels with stakeholders
governance risks, the Company has (e.g. airport community, NGOs, local authorities): 2024
established a robust risk management • CSR actions in collaboration with stakeholders
practice, as well as an internal audit • social impact measurement for CSR actions
system. In addition, Goldair Handling
takes actions and measures to ensure Governance
the minimization of corruption issues Establishment of whistleblowing policy and respective portal 2024
and vases of conflict of interest, and
optimize the corporate transparency. Development of Ethics and Integrity Training 2024
Development of risk based ESG Strategy 2025
More information is included in
section "Company profile".

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