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Sustainability                       Target Setting
                         Relevant                           Goldair Handling                  priority
             UN SDG
                         target                             contribution                      and material                         Goldair Handling systematically monitors its sustainability performance, so as to ensure continuous improvement
                                                                                              issues                               and maximization of the value the Company creates in all pillars of sustainability and for all its stakeholders.

                         •  13.3 Improve education, awareness-  Goldair Handling commits to                                        As per the above, the Company has established a set of specific goals, for each sustainability pillar.
                          raising and human and institutional   the systematic reduction of its
                          capacity on climate change mitigation,   environmental footprint. It does so                                                                                                   Year of
                          adaptation, impact reduction and early   by committing to reducing its energy                             Sustainability goal                                                                Goal status
                          warning.                           and emissions, promoting waste                                                                                                              achievement
                                                             recycling and responsible water use                                     Environment
                                                             and management. The Company           1   2
                                                             has adopted and implements an                                           Electrification: Replacement of ramp cars at Athens Station with        2026
                                                             environmental management system                                         electric vehicles
                                                             certified in accordance with the ISO                                    Electrification: 72% of the GSE acquired will be electric               2023
                                                             14001:2005, including all the airports
                                                             where the Company operates.                                             CO 2 reduction (scope 1 & 2) in comparison to 2022                      2023

                                                                                                                                     Life cycle analysis of operational activities                           2025
                                                             More information is included
                                                             in section "Our environmental                                           Continue assessing the subcontractors according to environmental     continues
                                                             strategic priorities".                                                  and energy criteria
                         •  15.3 By 2030, combat desertification,   More information is included in                                  Net Zero carbon footprint                                               2030
                          restore degraded land and          sections "Our environmental
                          soil, including land affected by   strategic priorities" and                                               People & Society
                          desertification, drought and floods, and   "Social initiatives".                                           Customer Satisfaction: Customer Satisfaction Survey for Greece,
                          strive to achieve a land degradation-                                                                      Cyprus and Bulgaria with 100% participation rate that will be        2023-2024
                          neutral world.                                                                                             maintained also for next year's survey
                                                                                                   1   2                             Creation of Policy on the Prevention of Workplace Violence and
                                                                                                                                     Harassment and implementation of respective procedure                   2021

                                                                                                                                     Successful certification according to ISO 27001
                                                                                                                                                                                                             2022
                         •  16.5 Substantially reduce        Corporate transparency and
                         corruption and bribery in all their  governance is an important priority of                                 Introduction of update wellbeing scheme for our employees: mental       2023
                         forms.                              Goldair Handling’s sustainability and                                   health program, organization of mental health open seminars
                         •  16.6 Develop effective, accountable  corporate responsibility practices.                                 Diversity and Inclusion Policy                                          2023
                         and transparent institutions at all  The Company aims to continuously
                         levels.                             promote an ethical and transparent                                      Great Place to Work certification                                       2023
                         •  16.6 Ensure responsive, inclusive,  approach, and independence in the  12 14                             ESG training during induction for new employees                         2023
                         participatory and representative    exercise of management and control.
                         decision-making at all levels       In order to ensure the minimization of                                  Development of new ESG collaboration channels with stakeholders
                                                             governance risks, the Company has                                       (e.g. airport community, NGOs, local authorities):                      2024
                                                             established a robust risk management                                    • CSR actions in collaboration with stakeholders
                                                             practice, as well as an internal audit                                  • social impact measurement for CSR actions
                                                             system. In addition, Goldair Handling
                                                             takes actions and measures to ensure                                    Governance
                                                             the minimization of corruption issues                                   Establishment of whistleblowing policy and respective portal            2024
                                                             and vases of conflict of interest, and
                                                             optimize the corporate transparency.                                    Development of Ethics and Integrity Training                            2024
                                                                                                                                     Development of risk based ESG Strategy                                  2025
                                                             More information is included in
                                                             section "Company profile".




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