Page 57 - Goldair_Handling_F WEB
P. 57

Our Employment Culture

                                   Abousamra Chantir
                                   Check-in Agent
                  "                I have been working at the Company for six months.

                                   Even though I'm new, I feel welcomed and embraced,
 Immediacy /   Consistency:  Teamwork:   Respect:  which I haven't felt in any other company.
 Adaptability:   I am consistent   I am a living cell    I respect
  I react immediately   in my actions   of the team  everyone's
 and effectively   and   opinion
 to challenges  commitments  and work
                                    Stefanos Naziroglou
                                    Airports Operations Manager, Bulgaria

                                    I took up my first duties at Goldair Handling in 2007, where I held the position of
                                    check-in agent and stayed for about 2 years, and then I was given the opportunity
                                    to be promoted to shift and flight supervisor in the passenger service area.
                 "                  departments and in various positions at the Athens airport. In December 2015,
 93.16%  of employees declare that they want   From then until today, about 15 years have passed, and through continuous
 What our employees think:   to belong to this Company   training and mainly with the trust that Company's management have shown
 (based on employee satisfaction survey results)  to me, I had the opportunity to work in almost all of the Company's operational

                                    again through Goldair Handling management, I was given the opportunity to
                                    assume positions of responsibility in various projects outside Greece, specifically
                                    in Ethiopia and Bulgaria.
                                    I can say with absolute certainty that, beyond the part of the strong professional
 Dimitrios Kourtesis                relationship, a very strong two-way feeling of love and personal commitment has
 Passenger & PRM Services Manager   developed, since Goldair Handling is a second family for me.
 "  ‘development’, and an example is me. I started as an Aircraft Loader   We prioritize maintaining a fair work environment by offering training opportunities, fostering continuous
 If I could describe the Company in one word, I would say

 and today I am the Company's Manager of Passenger Ground
            development, providing benefits, and encouraging open dialogue. Our employee satisfaction survey,
 Handling and Manager of Passenger Services with Reduced
            which were conducted from November 2021 to January 2022, underscored these factors as significant
 Mobility. For the future I would like the Company to continue to
 support the development of its people, as it supported me and all
            to gain valuable insights, conclusions, and identify areas for improvement in our work environment. By
 employees.  advantages. These surveys were completed by 65% of our staff members and are conducted biennially
            prioritizing employee feedback and taking action to address their concerns, we strive to create a positive
            and supportive workplace that fosters growth and success for all.


            Our People at a Glance



 Greta Kapogianni  As Goldair Handling's primary business is linked to airline operations, flight frequency, and the number
 Cargo Network Coordinator
            of passengers served, our workforce size fluctuates seasonally, particularly during the peak summer
 "  After many years of experience in Greece and abroad, I joined   months when tourist traffic increases. We remain steadfast in our commitment to cultivating a fair and
            inclusive workplace, where seasonal employees not only enjoy competitive benefits, but also receive
 the workforce of Goldair Handling in 2018, and within a short
            annual performance evaluations that provide constructive feedback and identify opportunities for growth.
 period of time I developed into the versatile role of Cargo Network
            By offering promotions to these dedicated individuals, we inspire them to build lasting careers with us,
 Coordinator. The fundamental principles and values of our Company,
            ultimately bolstering the stability and strength of our workforce.
 combined with its technical, operational and functional aspects,
 make everyday life exciting in the midst of an environment that is
 constantly evolving.  This comprehensive approach to employee engagement and development benefits our team members while also
            contributing to our Company's long-term sustainability, solidifying Goldair Handling's position as an industry leader.



 54         ESG & SUSTAINABILITY REPORT 2021-2022                                                          55

 Oι φωτογραφίες είναι χαμηλής ανάλυσης, χρειαζόμαστε υψηλής
   52   53   54   55   56   57   58   59   60   61   62