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Seasonal employees Attracting and Retaining part of our family, with our main concern being their
Human Resources further development. During the reporting period,
Distribution of seasonal employees by gender and hierarchical level 82 internships were carried out (35 in 2021 and 47
in 2022), of which 27 have transitioned to regular
We put special emphasis on providing our new recruitment (21 in 2021 and 6 in 2022).
2021 2022 candidates with a wide spectrum of aviation
education, as well as personal development trainings,
that embrace Goldair Handling’s values, strategy and
Operators 67 Operators 19
culture. For this purpose, we maintain an in-house Human Capital
Drivers 55 Drivers 17 recruitment center that is exclusively tasked with
finding candidates and conducting the interviews for Development
Workforce 377 116 Workforce 204 27
the job positions.
Administrative 174 350 Administrative 116 226
staff staff At Goldair Handling, we take great pride in
Our Human Resources Department received our outstanding performance in employment
Managers 3 5 Managers 3 1
the Honorary Distinction “HeRa” - HRM practices, which we view as a key element of our
Social Project 2022 for the participation of overall sustainability strategy. Recognizing the
Goldair Handling in the “#JobDay 45+ & value of nurturing talent, we have implemented a
Men Women
Refugees” event organized by Skywalker.gr. comprehensive approach to employee development,
Number of seasonal employees by region and gender ensuring that even our seasonal employees are
The Company’s Recruitment Centre consists of four given equal opportunities to grow and succeed
dedicated recruiters, who have been developed within the Company. Through a diverse array of
2021 2022 within the Company, with experience in operational training programmes, we equip employees with
positions of responsibility, trained by specialized the necessary skills and knowledge to excel in their
external agencies in order to acquire certification as roles, fostering a culture of continuous learning and
798 recruiters. improvement.

Company's recruitment strategy is endorsed by: Employee Training
467
331 349
209 309 304 • Social media campaigns Goldair Handling’s longstanding goal is to provide
140 170 189 139 • Career days appropriate training and development opportunities
115
• Internal ‘Bring a Friend’ programmes for its employees in order to enhance their knowledge,
• Cooperation with outsourcing agencies skills and talents. The trainings are focused both on
Men Woman Total Men Woman Total • Advertisements in press technical requirements, for safe performance in their

Athens Outstations • Subway recruitment campaigns duties, and on soft skills. In line with its commitment to
continuous improvement, Goldair Handling implements
In 2022 we collaborated with KnowI, an award- a comprehensive evaluation process for
winning organisation with the Trust Education Brand its training programs, including the
Number of seasonal employees by region and age
that designs and delivers education programmes, distribution of anonymous training
trainings and mentoring programmes that inspire, evaluation questionnaires
2021 2022 develop and finally ‘change the lives’ of people to all trained employees. 77.42%

involved. During 2021 and 2022, more than 8,500 These questionnaires of employees
interviews were arranged and more than 5,500 aim to gather valuable declares that she/he
interviews were conducted for all the Company’s feedback and insights is satisfied
380 open positions. from the employees with the training
themselves, enabling
227 he/she receives
184 136 191 181 155 111 Internship Opportunities Goldair Handling to
29 97 (via employee
17 52 gauge the effectiveness satisfaction
At Goldair Handling we actively support university of the training initiatives and survey)
<30 30-50 +51 <30 30-50 +51 students by providing internship opportunities at make informed adjustments
our facilities. In this context, we strategically select to further enhance the learning
Athens Outstations
and collaborate with candidates who wish to be experience. By actively soliciting

58 ESG & SUSTAINABILITY REPORT 2021-2022 59