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Additionally, the performance appraisal is          In addition, Goldair Handling employees receive                    Benefits to our Employees                          ˃  Additional leave in the event of serious and
            another channel of direct communication with        awards annually in the following categories if they                In the framework of rewarding our employees and      extended or chronic illnesses
            the Company’s people, strengthening their           receive at least three ‘thanks’ for each category                  promoting their prosperity, Goldair Handling offers   ˃  Additional leave and other facilitations in daily
            commitment to and involvement with the Company.     through the ‘thank-you-notes’. The awards were:                    a comprehensive additional benefit plan, beyond      schedules in case of personal issues
                                                                                                                                   the provisions of the applicable laws.             ˃  Blood bank to meet the needs of its employees
            Recognition                                                                                                                                                                 and their families
            The Company recognises the contribution of                                                                             The additional benefits that the Company           During 2021 and 2022, 5 blood drives were
            its employees and rewards excellent practices                                                                          provides are:                                      organised and 75 bags of blood were donated.
            on  issues  related  to  its  Corporate  Values                                                                                                                           Moreover 18 bags and 38 were used respectively
            (Immediateness-Adaptability, Consistency,                                                                              ˃  Private Healthcare Plan for permanent           from Goldair Handling’s blood bank responding
            Teamwork, Respect, Excellent Service, Social        Award category           2021 2022                                   employees and their families                     immediately to employees’ requests.
            Responsibility and Safety).                                                                                            ˃  Fuel transportation expenses
                                                                > Safety Award              2          6                           ˃  Public transportation cards for unlimited transits
                For 2021, 215 employees                         >  Customer Service         1          4                           ˃  Financial facilitations without interest              Goldair Handling expenses for
                received a personal ‘thank                      >   Goldair Handling        6          3                           ˃  Coverage of meal arrangements                       additional benefits and well-being
                you note’ from the CEO,                           Values Award                                                     ˃  Coverage of costs, as applicable, for acquiring
                strengthening the Goldair                       >    Social Responsibility    15       11                            professional accreditation
                Handling corporate culture.                       Award

                                                                   Total                    24         24                                             2021                                               2022
             Thank-you-note              Total recipients
             category                                          The Company also rewards long and loyal service,
             Customer Service                   73             conferring 10-year, 20-year and 30-year pins for                                       5%                                                8,8%
             Excellence                                        continuous employment in the Company.

             Safety                             32
             Goldair Handling Values            97                                                                                     26,9%

             Social Responsibility              13                                                                                                                                                                        38,6%

             Total                              215               During 2021                                                                                          48,7%             35,8%
                                                                  • 161 employees received a 10-year pin

                                                                  • 36 employees received a 20-year pin                                    7,8%
                For 2022, 449 employees
                received a personal                                                                                                              7,6%
                ‘thank you note’                                  And in 2022                                                                            4%                                           7,5%     7,5%
                from the CEO.                                                                                                                                                                                             1,8%
                                                                  • 139 employees received a 10-year pin
                                                                                                                                      Movement expenses    Private Healthcare Plan  Vouchers    Events for employees  PPE
                                                                  • 10 employees received a 20-year pin
             Thank-you-note              Total recipients                                                                             Meals for employees
             category

             Customer Service                   183                                                                                Employee well-being                                •  Subscription to Laiki.eu, where administration
             Excellence                                                                                                            In order to ensure the employee well-being, the      employees can order grocery items online and

             Safety                             30                                                                                 Company implements initiatives that promote          receive them either at the office or at home
                                                                                                                                   mental and physical health. Some initiatives that   •  Monthly journalism to all Goldair Handling
             Goldair Handling Values            221                                                                                implemented in the reporting years were:             staff on nutrition, health, self-improvement and

             Social Responsibility              15                                                                                 •  Annual Upfit subscription, giving administration   environmental issues
                                                                                                                                     employees easy and quick access to a wide network
             Total                              449
                                                                                                                                     of sports facilities and activities throughout Greece



            64                                                                                                                     ESG & SUSTAINABILITY REPORT 2021-2022                                                          65
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