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Additionally, the performance appraisal is   In addition, Goldair Handling employees receive   Benefits to our Employees  ˃  Additional leave in the event of serious and
 another channel of direct communication with   awards annually in the following categories if they   In the framework of rewarding our employees and   extended or chronic illnesses
 the Company’s people, strengthening their   receive at least three ‘thanks’ for each category   promoting their prosperity, Goldair Handling offers   ˃  Additional leave and other facilitations in daily
 commitment to and involvement with the Company.  through the ‘thank-you-notes’. The awards were:  a comprehensive additional benefit plan, beyond   schedules in case of personal issues
            the provisions of the applicable laws.             ˃  Blood bank to meet the needs of its employees
 Recognition                                                     and their families
 The Company recognises the contribution of   The additional benefits that the Company   During 2021 and 2022, 5 blood drives were
 its employees and rewards excellent practices   provides are:  organised and 75 bags of blood were donated.
 on  issues  related  to  its  Corporate  Values               Moreover 18 bags and 38 were used respectively
 (Immediateness-Adaptability, Consistency,   ˃  Private Healthcare Plan for permanent   from Goldair Handling’s blood bank responding
 Teamwork, Respect, Excellent Service, Social   Award category  2021 2022  employees and their families  immediately to employees’ requests.
 Responsibility and Safety).      ˃  Fuel transportation expenses
 > Safety Award   2   6  ˃  Public transportation cards for unlimited transits
 For 2021, 215 employees  >  Customer Service   1   4  ˃  Financial facilitations without interest  Goldair Handling expenses for
 received a personal ‘thank   >   Goldair Handling    6   3   ˃  Coverage of meal arrangements  additional benefits and well-being
 you note’ from the CEO,   Values Award  ˃  Coverage of costs, as applicable, for acquiring
 strengthening the Goldair   >    Social Responsibility    15   11   professional accreditation
 Handling corporate culture.  Award

    Total   24   24            2021                                               2022
 Thank-you-note    Total recipients
 category    The Company also rewards long and loyal service,
 Customer Service     73  conferring 10-year, 20-year and 30-year pins for   5%  8,8%
 Excellence  continuous employment in the Company.

 Safety  32
 Goldair Handling Values   97  26,9%

 Social Responsibility   13                                                                        38,6%

 Total  215  During 2021                        48,7%             35,8%
 • 161 employees received a 10-year pin

 • 36 employees received a 20-year pin  7,8%
 For 2022, 449 employees
 received a personal      7,6%
 ‘thank you note’   And in 2022   4%                                           7,5%     7,5%
 from the CEO.                                                                                     1,8%
 • 139 employees received a 10-year pin
               Movement expenses    Private Healthcare Plan  Vouchers    Events for employees  PPE
 • 10 employees received a 20-year pin
 Thank-you-note    Total recipients  Meals for employees
 category

 Customer Service    183  Employee well-being                  •  Subscription to Laiki.eu, where administration
 Excellence  In order to ensure the employee well-being, the     employees can order grocery items online and

 Safety   30  Company implements initiatives that promote        receive them either at the office or at home
            mental and physical health. Some initiatives that   •  Monthly journalism to all Goldair Handling
 Goldair Handling Values   221  implemented in the reporting years were:   staff on nutrition, health, self-improvement and

 Social Responsibility   15  •  Annual Upfit subscription, giving administration   environmental issues
             employees easy and quick access to a wide network
 Total   449
             of sports facilities and activities throughout Greece



 64         ESG & SUSTAINABILITY REPORT 2021-2022                                                          65
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