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employee input, Goldair Handling ensures that the   new hires in their assimilation into                                                    Average training hours by hierarchical level and gender
            training and development opportunities provided    the work  environment.  The
            not only address technical requirements for safe   Onboarding Coordinator is
            performance but also effectively nurture and develop   responsible for supervising   By the term                                           2021                                            2022
            essential soft skills.                             and facilitating the          "Onboarding" we
                                                               onboarding process,           mean the journey,
            In 2021 and 2022 held:                             ensuring that new             the life cycle of a
                                                               employees receive the        new employee from
                                                               necessary  resources,         the very first day                              42,3                                                             42,8
                                                               guidance, and support to     he encounters the                                                   32,6                   36,3     30,8               32,9
                                                               successfully integrate into   Company until three                    23,9  19,0              23,4     26,3                   23,3                       24,6
                                                               their respective roles.         months later                                          8,5                 7,0                            8,1                11,0
                                                                                                                                                  2,4                        0,0                    2,3                        0,0
                 188,896                                       Additionally, as part of the                                                 Men                   Women                         Men                  Women
                                                               onboarding process an anonymous
                 training hours                                onboarding evaluation questionnaires
                   in Greece                                   provided to all new employees. These questionnaires                                    Managers    Administrative staff  Workforce  Drivers  Operators
                                       3,307                   enable new hires to provide anonymous input
                                        training               regarding their overall onboarding process, including
                                      programmes               the effectiveness of the training and development
                                                               programs, the clarity of information provided about
                                                               airport facilities and operational activities, and the
                                                               understanding of key business terminology.
                                                                                                                                                                    Training hours by subject 2021
            The “Onboarding” of new colleagues is also included   By actively soliciting feedback and providing
            in the training and development processes. Goldair   dedicated resources, the Company aims to
            Handling recognizes the significance of a smooth   create an inclusive and supportive environment
            transition for new employees and acknowledges      that fosters professional growth and encourages
            the importance of addressing any challenges they   open communication. This approach ensures that
            may encounter during the onboarding process. The   new employees feel valued and empowered from                                                                 19%                       Equipment familiarization
            introduction of the Onboarding Coordinator role    their first day, paving the way for a positive and
            reflects the Company's commitment to supporting    productive journey within the organization.                                    25%                                                     Dealing with hazardous materials
                                                                                                                                                                                                      or suspicious items
                                                                                                                                                                                                      Empace equality

                                                                                                                                                                                                      Emergency response

                                                                                                                                                                                                      Passengers service
                                                                                                                                                                                                      First Aids
                                                                                                                                                                                    21%
                                                                                                                                                                                                      Environmental awareness
                                                                                                                                          14%




                                                                                                                                                   4%                   8%
                                                                                                                                                            9%                 9%











            60                                                                                                                     ESG & SUSTAINABILITY REPORT 2021-2022                                                          61
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