Page 126 - GOLDAIR HANDLING APOLOGISMOS 2018
P. 126

REPORT 2018


                                                                                                    External                                                                                                               External
             GRI Standard      Disclosure              Page number or reference         Omission                                     GRI Standard     Disclosure              Page number or reference         Omission
                                                                                                   assurance                                                                                                              assurance
             Material Topics                                                                                                         Material Topics
             Economic Performance                                                                                                    Passenger Health and Safety

                            103-1 Explanation of   Message from the CEO (p. 6), 1.4 Business Model and Strategic                                   103-1 Explanation of   1.1. Vision, Mission and Our Values - How we operate (p. 12),
                            the Material Topic and   Priorities (p.18), 2.4 Monitoring of Company Performance                                      the Material Topic and   1.4. Business model and Strategic Priorities (p. 18), 1.7 Customer-
                            its Boundary    Indicators (p. 37), 2.5 Financial Information (p. 38), 4.3 Goldair                                     its Boundary    oriented philosophy (p. 22), 1.9 Assurance of Quality of Service
                                            Handling’s stakeholders § Framework of communication with                                                              (p. 28), 4.1 Sustainable Development Management (p. 54)
                                            stakeholders (p. 58), § Social Product (p. 63)

             GRI 103:       103-2 The       2.5 Financial Information (p. 38), 4.3 Goldair Handling’s                                              103-2 The       1.9 Assurance of Quality of Service (p. 28), 2.6 Sustainable
             Management     Management      stakeholders § Framework of communication with stakeholders   -                          GRI 103:      Management      Development at Goldair Handling Bulgaria § Relationship with
             Approach       Approach and its         (p. 58), § Social Product (p. 63)                                               Management    Approach and its   Customers (p. 38), 3.4 Effective risk management (p. 49)  -
                            components                                                                                               Approach      components


                            103-3 Evaluation of   4.3 Goldair Handling’s stakeholders § Framework of
                            the Management   communication with stakeholders (p. 58)                                                               103-3 Evaluation of   1.7 Customer-oriented philosophy (p. 22), 1.9 Assurance of Quality
                            Approach                                                                                                               the Management   of Service (p. 28), 4.3 Goldair Handling’s stakeholders
                                                                                                                                                   Approach        § Framework of communication with stakeholders (p. 58),
                                                                                                                                                                   6.5 Emergency Response Plan - ERP (p. 91)
                            201-1 Direct    2.5 Financial Information (p. 38), 4.3 Goldair Handling’s
             GRI 201:       economic value  stakeholders § Framework of communication with stakeholders
             Economic       generated and   (p. 58) § Social Product (p. 63)
             Performance    distributed     More information on the Company’s economic performance can   -                                         416-2 Incidents of   During 2018, there was no occurrence of non-compliance with
                                            be found in the financial statements published:                                          GRI 416:      non-compliance   regulations or voluntary codes related to passenger health and
                                            http://www.goldair-handling.com/about-us/FinancialStatements                             Customer      concerning the health   safety.                                -
                                                                                                                                     Health and    and safety impacts
                                                                                                                                     Safety        of products and
             Employee Health and Safety                                                                                                            services
                            103-1 Explanation of   Message from the CEO (p. 6), 1.1 Vision, Mission and Our Values
                            the Material Topic and   - How we operate (p. 12), 2.6 Sustainable Development at Goldair                Expansion into new markets and strengthening current market presence/Business development
                            its Boundary    Handling Bulgaria (p. 38) § Ensuring health and safety at work
                                            (p. 41), 3.2 Management Committees § Health and Safety
                                            Committees (p. 46), 4.1 Sustainable Development Management                                             103-1 Explanation of   Message from the CEO (p. 6), 1.1 Vision, Mission and Our Values
                                            (p. 54), 6. Health and Safety (p. 84)                                                                  the Material Topic and   - How we operate (p. 12), 1.4. Business Model and Strategic
                                                                                                                                                   its Boundary    Priorities (p. 18), 1.5 The implementation of our strategy (p. 20)


                            103-2 The       2.6 Sustainable Development at Goldair Handling Bulgaria (p. 38)
             GRI 103:       Management      § Ensuring health and safety at work (p. 41), 3.2 Management
             Management     Approach and its   Committees § Health and Safety Committees (p. 46),  -  4                              GRI 103:      103-2 The       1.4. Business model and Strategic Priorities (p. 18),
             Approach       components      6.1 Occupational Health and Safety Management (p. 86)                                    Management    Management      1.5 Implementation of our strategy (p. 20), 4.1 Sustainable  -
                                                                                                                                     Approach      Approach and its   Development Management (p. 54)
                                                                                                                                                   components
                            103-3 Evaluation of   4.3 Goldair Handling’s stakeholders § Framework of communication
                            the Management   with stakeholders (p. 58), 6.2 Cargo and Mail Handling (p. 88),
                            Approach        6.3 Ground Handling Equipment Management (p. 89), 6.4 Security
                                            Programme against acts of unlawful interference (p. 90),                                               103-3 Evaluation of   1.4 Business model and strategic priorities (p. 18), 4.3 Goldair
                                            6.5 Emergency Response Plan - ERP (p. 91), 6.6 Promotion of a                                          the Management   Handling’s stakeholders § Framework of communication with
                                            Health and Safety culture (p. 92), 6.7 Participation in Health and                                     Approach        stakeholders (p. 58)
                                            Safety conferences and events (p. 94)



                            403-2 Types of   6.1 Occupational Health and Safety Management § Monitoring of                                         Goldair Handling   1.4 Business Model and Strategic Priorities § The strategic
                            injury and rates of   Health and Safety Indicators (p. 86)                                                             Indicator: Expansion   priorities of Goldair Handling (p. 18)
             GRI 403        injury, occupational                                                                                                   into new markets                                               -
             Occupational   diseases, lost days,                                           -                                                       and strengthening
             Health &       and absenteeism,                                                          4                                            of current market
             Safety         and number of work-                                                                                                    presence
                            related fatalities



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